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October 2023 by Kameron Taylor
Great experience. Chris was amazing of telling me which tires were perfect for my car. Also gave me a great discount and great warranty for my tires. Will be a returning customer
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September 2023 by Maja Holman
Great place. On time appointments. They are honest with fair pricing. They will let you know if they are running behind and have pretty personable staff.
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August 2023 by Phillip Carter
I just stopped in for a leaking tire. I was on my way to the airport and in a time crunch. WOW, these guys got me in and out in like 15 min. I'm very thankful for them. I wish I didn't live almost 3 hrs away.
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August 2023 by Kori Bridegam
Went to get my front brake pads replaced. I called around to several places and got quotes. This is the only place that offered to price match to get my business. I spoke to Logan on the phone when I made the appointment and he was awesome. I took my car in and they were quick, efficient, and super nice. They even beat the match and it was about $5 cheaper than the quote. Nothing but great things to say. I will definitely be back for all my brake and tire needs!
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July 2023 by Melanie Greene
I had new tires put on my car less than a year ago here. In April, I had them to align and rotate my tires, oil change, etc...(we bought the service package including 2 oil changes, rotations, etc). My husband noticed when picking up the car that day that they had FAILED to rotate my tires. So, in our mind, they had probably forgotten to do other things as well so asked them to do our services again. This week, he noticed the outside of my back tires are worn to the threads, there are only 15-20 thousand miles on the tires at this point. So when, once again, returning my car, they admit that it is an alignment issue (they were the ones to align last). They did replace my back tires but then had the audacity to charge $80 for the tire warranty to replace. So I got charged $80 for a mistake that THEY MADE and ADMITTED TO MAKING. To top it off the store manager 100% avoided talking to my husband, as far as running out the back door when he went inside. I was outside waiting at the time, which at least provided a bit of entertainment. If you do get services here, perhap consider waiting and watching to make sure they actually provide the services you're paying for. It could save you $80 in the future. We obviously will not be back, and if I could give 0 stars, I would give 0 stars.
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July 2023 by Allison Rose
I go to this store for all my vehicles needs and won’t take my car anywhere else! They are friendly, knowledgeable and get the job done in a timely manner! Thank you to all the tire techs, service techs and management for giving me a place to trust and knowing my vehicle is in good hands every time I come!
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June 2023 by James Brown
Had a tech nearly drop my truck off the lift and then later ran lug nuts in with an impact. This resulted in a broken wrench and the inability to remove them with a 1200 ftlb cordless impact later. When addressing this at the store was basically laughed out the door and then denied help from corporate when dealing with them. This whole experienced resulted in my being without my vehicle for nearly three weeks and an unapologetic response from anyone in the chain of management.Whatever the cause, being undertrained techs or general underpaid staff, just don't.
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June 2023 by Corie Tillery
They wrecked my car and refused to repair it. Picked up car and it had a big dent on side of car and a broken side bumper that was not there when car was dropped off. Regional manager, Scott just said nope not their problem. I asked to look at cameras on site and was told that they didn’t have them by one employee and that they do have them by Scott but that they are just conveniently broken. I have tried calling, emailing, texting corporate but can not find anyone that is not trying to direct me to Scott. Asked Scott for his bosses name and number and he refused to give it to me. This is not acceptable. Do not use them. Go somewhere else.
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June 2023 by Corie T.
They wrecked my car and refused to repair it. Picked up car and it had a big dent on side of car and a broken side bumper that was not there when car was dropped off. Regional manager, Scott, just said nope not responsible. I asked to look at the cameras on site and was told they don't have cameras by one person and that they do have cameras by Scott, but they are just conventionally broken. I have tried contacting Corporate by all way's the website advises, but no one is willing to take accountability and speak with me. Strongly do not recommend. Instead of apologizing. Make it right. I know you hav cameras. Review them. You will see that your company damaged my car. Do the right thing. Fix it. Your apology is not accepted. Take responsibility for your employees. i know you have working cameras. Everyone does. Stop saying they are broken. That's very convenient for you.
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June 2023 by Rob Nixon
Went and a price tires and made a appointment, when arrived at my appointment, I was greeted at the door by James , he was very kind! The care I received while was there was awesome, not only was the prices great but the kindness of the staff was amazing. I don’t walk real well and Chris walked with me to my truck just to make sure I made it there safe. Not every company offers that kind of hospitality. Sure glad I went to Tire Discounters.
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June 2023 by i l
I just picked up my car and man it’s perfect in every way. I got new tires and they not only took care of everything but went over everything with me and explained all the options and better yet they went into detail on what was best for my needs. Just have to say they are the best in Lexington on Richmond rd I highly recommend them. Thank guys for everything.
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May 2023 by Kelley Davis
Great service from start to finish! Chris was absolutely wonderful interacting with every customer that walked through the door. Professional staff and very fair pricing. Christina was a gem as well! I highly recommend this location for any car servicing!
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April 2023 by Jennifer Joseph
Visiting from PA, and my tire light comes on. I was worried because I’d just had one patched, and we were facing a 6 hour drive back. They took me in, found the problem, and refused offer of payment. Fantastic and quick service- thank you so much! Christina was so friendly and helpful.
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April 2023 by Alexis
Edit to add: Christina and Chris are always amazing. Had something stuck in my tire and they patched it for free with 30 min till close. Thank you so much for always saving my life!I’ve come here for most everything from oil changes, rotors, tires etc. they’re always quick and efficient. Chris and the team are really great. I recently stopped in for a battery as I was told from a different shop that mine was testing lower than normal and that I should get it replaced before winter. Christina came out to me to let me know that it was 100% fine and the last place I was at was trying to scam me. I didn’t have to pay for a new one, and that was a huge relief financially. They ended up finding a few other things that needed done instead that were not a big deal at all, and changed them for me quick. The honesty and values they have at this location are ridiculously awesome. I 10/10 recommend!
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April 2023 by Olaf Jorek
My 21yo daughter had a blowout on her trip from Ohio back to Georgia. I called Tire Discounters to make sure they had the right size and sent my daughter their way. They did a great job communicating with me and my daughter was back on the road 2.5 hours after she initially told me about the blowout. Thank you for taking care of my daughters car and her safety!
