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November 2023 by Tammy Cornwell
Amazing selection, terrific prices, clean store & convenient location
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November 2023 by Heath
Traveled 5 hours to this location looking for items I can't get in my home state. Staff was friendly and packaged items well nothing was damaged when getting back home.
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October 2023 by Cindy L
Danielle was fabulous. This place is always a great adult candy store. People are super nice and well organized.I WOULD RECOMMEND
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October 2023 by Monika Koirala
I love this place but today one of the associate pissed me off it he is huge white guy with curly golden brown hair. I asked him if they have liquor testing is open. He didn’t waned to listen to be first. He was really rude. I dont know why he treated me that way I asked him several times about tasting he completely ignored me and i walked away later he calls and offers for tasting i was glad I loved the wine.. i thanked him he didn’t respond to it either. He was mumbling the whole time I approached him first. I never had such a bad customer service experience before. I was there to buy their latest chocolate dessert wine it costs almost $30 I wanted to taste it before I buy it that way i wont waste money on something I dont like.
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October 2023 by Scooby23E
Many many beer and whiskey for good price ??? ?
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October 2023 by Cindy L.
Danielle was fabulous. This place is always a great adult candy store. People are super nice and well organized.I WOULD RECOMMEND
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July 2023 by Gary Fuoco
Amazing selection and the prices are competitive.. if they don’t have it I’m guessing no one will!
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June 2023 by Nova Singer
Staffs always pretty chill here. Recent switcheroo in the aisles. I was lost, need a map ? but this is my go to store in Lexington. It's great. Plus out back!!
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June 2023 by Leo Meres
A little too much sales mixed in with the service. We asked for some advice but ended up rejecting it and going our own way. Turned out great. Cannot beat TW&M for their selection, just every now and then you get service from someone who cannot read the room and you have to make do.
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March 2023 by Breanna Kelley
Total Wine as a brand is fine. Great prices and selection. But BOTH times I have gotten a recommendation from employees at this location, the product has been trash. A couple months ago I went in for a whiskey recommendation, explaining everything I liked and disliked. Had a pleasant conversation and I could tell the employee understood. They recommended me an EXPENSIVE Canadian whiskey that was almost everything I don't like. About a month ago I came back and a separate employee tried to "help" me pick a red wine, explaining to them that I wanted a quality sweet wine. They sent me home with an, again expensive, dry wine that might as well have been grape juice strained through wood chips. I've seriously never tasted a wine this negatively woody. The employees here are clearing recommending wines that earn them a commission or some sort of benefit to them. I've never had a problem getting help from the Louisville locations. Very disappointing.
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March 2023 by Richard Pesta (PhD)
This place has a surprisingly large selection of Scotch Whiskey. The Bourbons where well organized and a nice stock. Good selection of Tequilas. The wines were as expected. Brandies were lacking, Rums and Vodkas, not as well represented. Humidor had some good selections. The manager was super helpful. The staff and cashiers kind of snobbish. I will go back to see that maybe it was an off day.I went back to store with my Dad. Wow, what a difference in attitude. Very friendly staff. Very helpful this time too. Found a great Riesling from the staffs recommendation. Got a bottle of bourbon i had been looking to try. Tasted a new bourbon which i have now purchased. Got to say hello to the incredible manager that helped me first time. My Dad says he has never seen such a great collection of scotchs. We will be back. Thanks
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March 2023 by Elle
Floor personnel never says hi or asks if I need anything. Every visit. Difficulty in finding specific vineyards. Not a big 'specialty' red wine section. Probably won't go back to this location.
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February 2023 by Joan M.
Love the selection here- and the folks working here are very knowledgeable and friendly, eager to assist.
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February 2023 by Cassie Jones
Great experience. Lots of tasting going on and very friendly people.
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February 2023 by Jason C.
An employee asked me if he could help me find something. I said I was looking for a sweet wine for my wife. These are the two he suggested they both taste like vinegar and aren't sweet at all. Their selection is ok but the employee that was "helping" me was an a**hole trying to wag his tail or buff his halo by selling someone something that they clearly didn't want. There are better options out there.
