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December 2023 by Elaine D.
I got a new phone which had to be activated and setup. Most important, all the data from my old phone needed to be transferred to the nev phone. Dustin was terrific. He completed the process and gave me a mini tutorial on the new phone. If you're in need of a Verizon store, I recommend this one. Be sure to ask for Dustin. 126
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November 2023 by Molli Huffman
The Verizon Rep who helped my partner and I upgrade our phones was beyond helpful. He was extremely patient, considerate, funny, and friendly. He took the time to walk through the deals, the details of our account, and more. He also helped us get an Apple Watch! I was very thankful for his assistance - 10/10 couldn’t have been better!
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November 2023 by Corey King
As far as cell phone activations go, I know some can go very off the wall. Fortunately for myself and my friends, it was the easiest double line upgrade I’ve sat through. Our Verizon rep explained every detail famously and even included the deals, promotions, and plan details. Only one of my friends was going to upgrade their phone but instead both of them upgraded their devices AND upgraded all 3 of their lines to better lines, as well as getting a cellular Apple Watch. I’d hire him.
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November 2023 by Deb Daugherty
The process was easy and the representative that helped me was very friendly and thorough. He was able to switch over all my information as well. I would recommend this store location to anyone!
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November 2023 by Patricia Bentley
We came here because my husband's phone has been having a lot of problems with viruses, and was getting spam and security threat messages constantly and the employees here were able to help us out with removing the virus and were super friendly. Great Verizon store.
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November 2023 by Fred Carson
I gotten a very great welcome coming into the store. The service and kindness made me feel comfortable to open up and talk and all questions was answered. Everything that I needed to know I was a great serviced here. It was a exciting experience. Thanks Verizon
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November 2023 by Will Reid
Stopped in tonight to get my mom's phone upgraded after the screen broke. Rep was very helpful and super knowledgeable. Would deginently recommend to my friends. Definitely coming back when it's time to upgrade my phone or finally get a gear.
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November 2023 by Janet Geissler
Great service. Reps were polite, friendly and very knowledgeable. My problems were fixed timelessly. I was able to get a Motorola edge plus, and they transfered all my information over to the new phone and taught me more about how to use it.
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November 2023 by Neil
I had some issues where my phone wouldn't let anyone leave a voice-mail, and it was answering calls all by itself. The representative that helped me was able to fix those issues and help me better understand my account. I'd recommend this store!
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October 2023 by Wendy Bateman
This is the store I always go to, and I always have an EXCELLENT experience here. Today I came in needing help blocking out spam calls, and we set up a filter to help block those out. I also got a great discount on the latest iPhone pro phone. Today I had another great experience, and the rep explained everything I needed to know thoroughly and honestly.
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October 2023 by Elizabeth Shannon Adams-Leighner
This was my first time in the store on Nicholasville Rd, and the service was fantastic. I came here after leaving t mobile and then returning to Verizon the next day, and needed help activating my phones back on the network. They were able to get this done quickly and easily! Helped save $25 on the monthly bill too.
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September 2023 by Christyl Bowling
Very pleasant experience! Our sales rep was so helpful and got us exactly what we were looking for. He helped us set up everything and was so informative!
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September 2023 by Chris Bowling
We were helped quickly and the staff was knowledgeable. Left with a couple new phones and all the info we needed.
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August 2023 by Denise Lennart Probst
The service here was awesome! They were able to complete all of my issuesOn the iPhone. They were professional and knowledgeable. I highly recommend them! Fixed my email, activated my new phone, and restored ALL of my stuff after I’d lost my old phone in the ocean!
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May 2023 by Audrey Back
Sean made upgrading my new phone about as great of an experience as it could be. Couldn’t have been an easier or smoother transaction, best experience I’ve had getting a new phone.
