Visionworks Doctors of Optometry is a trusted optical retailer with over 770 locations across 41 states and Washington, D.C. The store offers a wide selection of glasses, contact lenses, and prescription sunglasses for men, women, and children, including designer and exclusive brands like Ray-Ban. Known for high quality and great value, Visionworks also accepts thousands of vision insurance plans and FSA options for eye exams, glasses, and contacts. Customer experiences highlight the friendly and accommodating staff, who are efficient and professional. Many reviewers appreciated the quick and smooth eye exams, with some noting how helpful staff were in choosing and customizing glasses, such as offering different colors and ordering options. The staff’s kindness and respect stood out, with one reviewer praising an employee for being particularly sweet and attentive. However, some reviews mention less positive interactions, such as a reception staff member who appeared to have a rough day, affecting the overall customer service experience. Dr. Ahmad, an optometrist at one location, received high praise for his friendly, engaging, and caring approach, especially making young children feel comfortable during exams. Overall, Visionworks aims to provide a positive eye care experience, encouraging customers to schedule annual exams and take good care of their eyes.
Great experience! Doctor is very informative and super nice! Able to answer all my questions without being rushed. Ive been going there 10years now.
July 2026
I had a great experience, same day appointment, little wait time, very friendly staff, my glasses were ready the next day! I will definitely be returning.
July 2026
The Lexington location was clean and the staff was very welcoming. The doctors where fast and professional but not pushy I highly recommend them for any and all procedures
