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August 2023 by Brittany Mitchell
So disappointed in your employees and how they treat your customers. To the young lady working Saturday when my grandmother fell, shame on you. My grandmothers arm got cut down to the bone almost, and you were irritated that she fell because of the shelves not properly placed, which caused her to trip? You need to be fired.
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August 2023 by Tammy P
Absolute disgrace! How is it that a 74 year old woman falls by tripping over one of the shelves sticking out and your negligent employee gets irritated that she fell and cant even ask if she is okay? Like what a pos person. To the young woman working that day, I hope that never happens to your grandmother, and someone treats her as if she is nothing.
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August 2023 by Justice Morton
Worst experience. I would not recommend filling any prescription at this location. Kathy was very racist, if that’s even her name. Caucasian mid age woman with glass.Her words “Your prescription bottle is in the trash”
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August 2023 by destinee owens
i hate this place.
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July 2023 by Ari C.
It's a run of the mill Walgreens but I think the young girl working at the pharmacy with the glasses needs additional training or at least to experience more of the world I'm visiting family from out of state and needed to pick up a prescription -- I have very good insurance but it's not at all recognized in Kentucky, since Kentucky is small and just not an important market. No matter what I said she just kept acting like I was lying and didn't have insurance (I'm black ) Finally she lets me pay after giving a monologue about coupons (the order was literally less than thirty dollars. Is that alot of money here?) she immediately says "maybe you need to run it as credit" when I took out my debit card and accidentally put in the wrong pin. This has happened to me several times before but considering most people out earn an average pharmacy tech, especially in Kentucky, I find it a little odd she was be so condescending during a simple and routine transactions
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May 2023 by Sunny B.
I love Walgreens and have always had excellent customer service up until last night. I went to pick up a photo and the lady behind the counter was beyond rude. She was rude to the man in front of me and barked at him when he asked for his photo order saying don't come over here when he tried to walk over the the photo area. Then it was my turn and she treated me in the same shabby way. She claimed she couldn't find my order. I kept having to argue with her that I knew it was there. She also forbade me to walk over to the photo area. When she rang me up and told me what I owed her and then told me again when I didn't get the money out quick enough for her. I have worked in customer service and I know it is hard but she was rude beyond the pale. I don't want anyone to lose their job but she needs a definate reprimand. I have never been treated so rudely by a clerk.
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March 2023 by Marilyn S.
I received excellent service in the pharmacy. The personnel in the store are polite, knowledgeable, and extremely helpful in finding exactly what I was looking for in the store.
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June 2022 by oscar rios
I recently went with my friend to do a curbside pickup with her and all of the items were not available which this is not the reason im giving this place a 1star. The reason for a 1 star is, because the gentleman who came to deliver responded to my question in a very sarcastic way. My question that i had asked was do you guys have it in stock in the store differently than online? The reason for that question , because sometimes I look for things online and they read that they are in stock, but when I get to the store I’m told that the stock in-store and online stocks are two different departments and so that’s why I asked politely the question that I asked and he came out with if we would of had it we would’ve sold it to her right! Then i tried to explain to him what i meant and he just walked away while i was talking.
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June 2022 by faye alice (Alice)
The night time lady is rude and obviously needs to learn little customer service. I had to use bathroom so bad but she said closed for the night told me to pee behind the dumpster. How rude. I shop here often not anymore.
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March 2022 by Drashti Patel
I came for passport photo for my passport renewal but because of Background mistake my application was denied. When I came back and explain everything, the employee was not ready to listen and tried to avoid me. And I was keep explaining that it’s not about your mistake or something but since it’s rejected I absolutely need another one and I can show you the email I received for the reason of rejection. I’m ready to pay again for another one because my application is more important then photo cost but still they been rude and tried to avoid service.??????????????
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September 2021 by Marcos
Come here just about every day and never had an issue. Items are neatly stacked and in stock when a lot of other stores are not, Kroger for instance. If the lines get too backed up they call in someone to man another register pronto. If you sign up for their Walgreens card you get points and deals which they have often, like monster drinks 2 for $4 which are necessary for life O_o. However, and I'm being serious... they have the most amazing $1 snicker doodle cookie deals I've ever had. You get 8 for $1 and they are super soft and cinnamon e delicious. I would have a picture but by the time I thought to post this I ate the whole thing, felt guilty, and promptly disposed of the evidence:). I know this review will sound biased but they are consistently above par and I think they deserve to be recognized as such.They always wear masks and have sanitizer at the register when most other establishments do not.Cons? A few times I have had to ask to double check a coupon for a buy 2 for $4 deal etc but they promptly correct it. I saw a bum steal a cigarette from their ash tray thing outside once but i can't fault Walgreens for that. A+ overall in my opinion!
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November 2020 by Baby Yoda
Come here just about every day and never had an issue. Items are neatly stacked and in stock when a lot of other stores are not, Kroger for instance. If the lines get too backed up they call in someone to man another register pronto. If you sign up for their Walgreens card you get points and deals which they have often, like monster drinks 2 for $4 which are necessary for life O_o. However, and I'm being serious... they have the most amazing $1 snicker doodle cookie deals I've ever had. You get 8 for $1 and they are super soft and cinnamon e delicious. I would have a picture but by the time I thought to post this I ate the whole thing, felt guilty, and promptly disposed of the evidence:). I know this review will sound biased but they are consistently above par and I think they deserve to be recognized as such.They always wear masks and have sanitizer at the register when most other establishments do not.Cons? A few times I have had to ask to double check a coupon for a buy 2 for $4 deal etc but they promptly correct it. I saw a bum steal a cigarette from their ash tray thing outside once but i can't fault Walgreens for that. A+ overall in my opinion!
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November 2020 by Chris McConnell
NASTY UNCLEAN BATHROOMS. FILTHY TOILETS. NO SOAP.THIS IS A PHARMACY Y'ALL. CLEAN BATHROOMS D.A.I.L.Y.
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August 2020 by Moss Resarf
Never had an issue. Never had a group of employees refuse to serve me because it was close to lunch like the other one on Richmond Rd.
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June 2020 by Graham Posner
Friendly staff. All are wearing masks and wearing them correctly too! (Customers are more hit/miss). Well stocked store, clean and friendly.