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December 2023 by Kathleen Huff
I've been banking with them for nearly 10 yrs, and I have ZERO complaints! They are friendly and quite helpful!I just wish they had other services like Auto/renters insurance, so I could do all with 1 app??.
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October 2023 by charlene twyman
The worst bank ever online bank is a joke they fail to let their customers know that you can’t do deposits online if your a new customer
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August 2022 by Smiley Rose
I have had my woodforest account for about seven years and I am so satisfied with this bank and the lovely people who work here. I haven't had many issues but when I do it's handled quickly and professionally. Also they don't steal like other banks. I'm just saying.
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August 2022 by Tammy Herbert
Its the best bank I've ever had. They really take care of their account holders.
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March 2020 by Anita Johnson
Been with them since they opened
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September 2019 by Trisha Haskett
There aren't enough branches.
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August 2019 by Dallas Matthew
The only reason I will go to Walmart is to do business with my bank. Almost always the only place you can actually get customer service in Walmart is at a business inside of the store. This bank always does a good job.
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October 2018 by Tina Elkins
the branch manager really sucked. I went there when their systems where down and told me that i could drop it in the drop box and if i received a over draft then they would credit it back to me without issue. When looking at my account I have received an overdraft charge. when i was at the store he said that he would go ahead and credit it back without me asking and this wasn't done either. If my bf would get another bank i would make him change in a heart beat. i just think none of the employees at the woodforest bank has any personality.
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October 2018 by Victoria Moss
Friendly staff and wonderful customer service.
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July 2017 by Melissa Horn
Employees are super helpful and always courteous. Depositing checks is safe because they always check to make sure funds are actually available in the person's acct. I really like banking here.
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November 2016 by David McDaniel
They gave me an account when no one else would. I had a previous dispute with another bank and they were not willing to budge on the issue where they had held a deposit back and let a bunch of stuff bounce. So they were never paid. Woodforest gave me a starting over sort of account. I have now been with them for many years and the account has only been overdrawn once. They moved me up to their regular account type years ago. Their fees are few but the ones they have are easy to understand and you will find no surprises. I started my account at New Circle Rd North west walmart but have found I like them better at Grey Lag Way. Best of all, most deposits are immediately available on your debit card. They do not usually hold funds for them to clear and if you have a good relationship with them they will not even put a hold on person to person third party checks. I love this bank. My only complaints are that New Circle Rd does not answer their phone and will not call you back. If you can, deal with them at Grey Lag Way.
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August 2016 by Chris Deering
A great branch with awesome benefits that's completely bogged down by the rude employees that have recently been hired on. The branch manager is a great guy who operates with the utmost professionalism. I just wish I could say the same for his employees.
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July 2016 by Brad Burns
This bank is just like every other rip off bank such as , Chase, PNC, 53... the list goes on.. They charge a large fee to keep an account open, they will not give you the authorization codes for your transactions which is illegal, and they are trying to say that my checks from my immediate family members require a 7 day hold..
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November 2015 by GH Guy
I recently opened an account with Woodforest National Bank and my experience while banking here has been so pleasant I felt compelled to write a review. I opened a checking and saving account about a month ago after my father started banking with them. My experience was wonderful opening my accounts, and the staff greeted me with smiles and handshakes. I had the pleasure of meeting the manager who personally assisted me with opening my new accounts. I have never met a more well mannered, experienced, competent, seasoned, polished, businesslike, and professional individual. Not to mention the facility itself was immaculately clean and had a very distinct pronounced distinguished appeal. 5 Stars!!! Also, it is a pleasure for me to be a part of this company and be associated with individuals and a business of this caliber. I hope to continue to bank here for many years to come.