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September 2023 by Simple Zulema
Heath at the N Limestone Lexington location is making the place look great! I had stopped coming to this location bc the previous management didn’t keep the place clean and working. I can def tell a difference now with the new management. Thank you!Service: Vacuuming
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August 2023 by Laura Ray Warren
This location does not deserve a rating but I had to select a star to be able to make this post. I would be ashamed if I was the owner. No vacuums are in operation, paper signs at the gate warning you about the track moving your vehicle through the car wash, trash in the parking lot and the not even the super wash completely cleans your vehicle. You have to track down a cloth to wipe your vehicle and the spray bottles (most don't even spray) have water in them, not even a cleaning solution.
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August 2023 by Thomas Painter
I have been going here since before it was zips but this last time I will never return. The was was bad half the automatic brush and liquids did not work tire shine was just one baseball size spot. They for some reason removed all but 4 vacuums. I had to unclog the one I used. No clean rags every dirty rag bin full trash all over the lot. Super dissatisfied will take my business to another location or another car wash save your money.
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August 2023 by Allyson Carter
I had to travel to 3 different car washes to get a vacuum. Vacuum hoses cut at one, another closed due to water issue, & so on. First one didn't really clean the outside good. Maybe just a bad day to decide to clean your auto!
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August 2023 by Carol Wilder
Not a single vacuum. They're not just not working, but there are actually no hoses hooked up. Don't spray your vehicle. End up having bugs still stuck on it. This place has really gone downhill.
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July 2023 by Matt Hutson
6/12/23 - Went to get my car cleaned and was horribly dissatisfied. It was an amazing $25 for a car wash. The card reader struggled to process my payment, taking probably 6 times to finally work. I pushed the button for assistance and no one came; going until it finally worked.The wash was unremarkable, but what was remarkable was afterward. I then went to park and begin vacuuming my car to see that only 4 stations had vacuums. The vacuums, which used to be scary-powerful, could barely vacuum anything. The ground was littered in broken glass, trash thrown from people's cars, and dirt. The mat washer, which hasn't worked for over a year) was plugged in with water running down the parking lot, but didn't work.I started to speak to the attendant, made eye contact, and she hurriedly ran off and I never saw her again. I will NEVER go to this place again and will actively discourage others from using this location.
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June 2023 by Brandon Chase
I’ve been here twice. Absolutely terrible experience both times. First time, I got stuck mid-wash. Was told to climb the tracks and reverse out. Then, after 20 minutes of maintenance on the car wash. I was given an upgraded (not free) wash.Second time I came, I went completely through and didn’t get washed, no water, no soap, nothing. Then I was told to get back in line (behind 5 cars) and I could come through again. The attendants are polite and try their best. The car wash itself just sucks.
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June 2023 by Kylie Pemberton
I’ve been to Zips before and have had great experiences. This location is the exception. The actual car wash is good (though cash free so bring a credit card). However, the self service portion was mostly out of commission. I couldn’t find a single vacuum that worked. Several were on but did not have enough suction to be effective. The mat cleaner machine was not working either. Plus, the whole place was not tidy. I will return to Zips, but not this location.
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May 2023 by Deanna M.J.
I would be ashamed if I owned this place. Vacuum hoses are sitting in piles all over the place. The ones that are hooked up just have one hose and those barely work. Trash everywhere. No window cleaner. I just realized I can drive like 5 more minutes down the road and visit the other Zips in front of Walmart which I will be doing from now on.
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May 2023 by Eric Sizemore
Not the greatest. The employees that guide you in rarely spray your vehicle as they are suppose to do every time. In all the times I have gone only twice has that been done to my vehicle. When you go thru there is ALWAYS something not working, a sprayer, a brush, etc. Manily the last thing at the end that spins and is suppose to lightly dry the top of the vehicle. That has not worked in months or they have it turned off.
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May 2023 by Dan Moore
Due to faulty equipment, a car in front of mine was either pushed off the track or forced to a stop. Their machines pushed my car into the car & damage my front bumper & the rear bumper of the car in front of me. After almost 4 months & over 10 attempts to reach the powers to be, they denied my claim. By doing some research, they deny every claim. They want me to file a claim w/ my insurance company which could raise my rates. Sad. Use a different company if you can. In 4 months, I'm now on my 4th manager. They are all gone? I filed an appeal & will remove this if they end up doing the right thing & taking responsibility for their equipment malfunctioning.
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April 2023 by Boris Hall
It was terrible my was still dirty and so was my rims, the rug cleaner machine was broke and most of the vacuum devices was broken.
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April 2023 by frankiej1970
The Limestone location offers nothing but a wash. NONE of the vacuums or mat cleaners were working; no towels, no window cleaner, just nothing. What a $20 rip-off!
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April 2023 by Elizabeth Holloway
Mackenzie was super helpful with my questions and made things smooth as a first time visitor!
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April 2023 by PaleoSynthetics Performance oil
We went to the limestone location and all I can say is what a pit, half the equipment was working in the wash, vacuum hoses laying all over along with trash everywhere. I would be embarrassed if my business looked this way. This location looked almost abandoned, lol. Get it together!
