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August 2022 by Michael French
Told me they would have my meds by 10 a.m. Friday. They didn't. Saturday when I went, they told me they were too busy that Friday. Apparently too busy to let me know I would not have my meds and should go to a different pharmacy, and I could simply suffer through the night. Finally got the meds around noon 10 a.m. Saturday and the bag says on it that they "promised it by Saturday at noon." Suggesting they were early obviously to impress a boss who wouldn't know they lied about when it had been promised.
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October 2021 by Catherine Moore
They don't have my prescriptions ready on time. changed pharmacy hours to 9A-6P. they won't answer the phone, or they disconnect the call.
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September 2021 by Tonya Smith
My kids have RSV and they told me his nebulizer will be ready today. I've tried calling multiple times today and they hang up after being on hold 30 plus minutes. I've been on hold over an hour again and they don't even have the decency to answer the phone. I will definitely be looking into an alternative pharmacy.
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August 2021 by Jacob Couch
If you are wanting a COVID test do not come here, we waited at the window 52 minutes
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April 2020 by Nick B.
I think all I really need to say here is the employee at the pharmacy lectured me for not picking up my medicine on time during the middle of a global pandemic. I was picking up anxiety medicine and was anxious to even go into the store. When this current script gets filled, I will never go back here. I don't care if my work makes me take the awful CVS Caremark pharmacy insurance. Whoever works and runs this pharmacy has no concept of customer service whatsoever.
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November 2019 by All Ballards
It’s an ok pharmacy unless you need medicine. If you actually need medication you need to go somewhere else. If they can fill your prescription at all it could be weeks.
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January 2018 by Chris I.
I go here because I'm forced to by my employer! I have no options but to use CVS or do mail order with CVS and they have left me without medications way too many times. I truly hate this pharmacy. I've never been treated worse at a pharmacy. Medications not ready when promised, medications not available and told to use mail order after I'm out no less, medications much more than they should be, employees that treat you like a number...you're part of an assembly line and that's it, wait times that are ridiculous, I could go on and on. Well boys and girls, I can get it cheaper at Walmart's pharmacy and my local pharmacy always took great care of me. Things may be great for you now but there will come a day when I have other options and please believe me when I say I will jump off this crap wagon as soon as I possibly can. KMart and Sears thought they didn't have to take care of their customers either and slowly but surely they've began to fall. I look forward to the day I can say the same about CVS. Maybe then I can go back to my friendly local pharmacist that actually appreciates my business.
