Spectrum Store
Cell Phone Stores ,
Internet Service Providers
Hours:
1750 KY-192, London KY 40741
Hours
About Spectrum Store
Spectrum Store in London, KY offers a comprehensive range of services including broadband Internet, Mobile, and Cable TV. Customers can visit the store at 1750 W Hwy 192 to shop for internet products, upgrade services, pick up or return equipment, and pay bills. The store provides friendly and helpful customer service, with staff willing to assist with internet setup, technical issues, and account management. One staff member, working alone on their third day, was praised for their hard work and dedication, highlighting the store’s supportive environment. Customers appreciated the quick and efficient service, including free checks and fixes for home internet and cable connections, even with multiple televisions. The store’s representatives are known for their helpfulness, providing accurate information and going the extra mile to assist with account concerns. However, some customers expressed dissatisfaction with billing policies, particularly regarding disconnection charges and billing cycles when switching to fiber services. Overall, Spectrum Store is seen as a convenient, friendly place to manage internet, TV, and mobile needs, with a focus on customer satisfaction.
Most Recent Reviews
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September 2026
I received great customer service today. The man was the only one working today and he was so friendly and helpful. The wait was fast for only one person working.
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July 2026
Like att, full house, 11 people ahead of me, two people working, turned around and walked out. Was going get wife phone, o well.
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June 2026
I made an appointment on line. Best way! James was excellent and answered every question.
More Comments(99)
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London, Kentucky