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January 2024 by Alan Sweet
Always taken care of well . Jeff Stidham arranged my service and service team is prompt and eager to do my service
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December 2023 by Jason C
It was a great, smooth, fast overall experience. Top tier!
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November 2023 by Al Dennison
Great customer service in the service department. They went outta their way to get my truck in and get me back on the road.
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October 2023 by Karen Runion
I don’t know how the sales staff is but the service dept is awful I have felt with them a few times now and they are the most hateful men I have ever talked to if they don’t like thier job no better then that then move on it’s not my fault I neede you to do a job you get paid pretty dang good for
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September 2023 by Christopher Hinds
2008 Chevy sliverado wt, recall on air bagBrought the truck in for the recall. Everything was fine before hand. great people to talk to, however I noticed a week after I had the recall done there was cracks in the dash and panels that had gaps. when I spoke to the manager he stated that the procedure could cause cracking of the dash during removal and because of this, it would not be covered thru them. The repairs are estimated at 1400$$ and will be out of my pocket. Had I been informed of this prior to removing the dash, I would have been able to have made an informed decision on whether to go thru with completing the recall. However, I was not informed, and my dash was damaged, I was pretty much called a liar while speaking with the manager and if I want it the damage repaired it will be out of my pocket. So please be aware when getting your vehicle recalls repaired with Tincher Williams. Know that there are stipulations that are not made known to the consumer but you are still expected to know them regardless and apparently agree to their terms when you consent to getting the recall fixed.
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September 2023 by DENNIE SMITH
I FINE THIS TO BE THE MOST FRIENDLY PEOPLE EVER, THEY ARE THE BEST. I WILL GO THERE FOR MY NEXT TRUCK.
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July 2023 by Heather Martinez
Excellent customer service and my car is always in good working condition when I leave.
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June 2023 by David Riggins
In over 50 years of buying vehicles this was the most enjoyable experience by far. Mike, the manager, Jeff the salesman and Bradley the finance guy are absolutely top notch, personable and willing to make sure we got what we wanted within our budget. We thought we were going to get less than we wanted and came out with the best!Thanks to the Lord and these guys, we got a brand new vehicle that we absolutely love!
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June 2023 by Brenda Givens
Service was professional and was asked before a cabin filter was replaced. I always trust Tincher Williams with my service and will my next auto purchase too.
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April 2023 by Saroya Mason
Had my first oil change on my new vehicle...did not perform a tire rotation, that I requested. Did not have time to stay and put the car back in, so will have to have it done another time. Unfortunately, I am leaving on a trip, so really wanted it done before I left.
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April 2023 by Marion Pennington
Had an appointment at 1:45 & two hours later the truck had not been even touched. Told my husband would be another 35 to 40 mins. We have been going to this dealership for years & this is totally unacceptable
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April 2023 by joe mercer
They provide fast, efficient, trustworthy, service at a fair price. Excellent interpersonal skills.
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April 2023 by Dana Fricker
Jeff Stedham is very untrustworthy. I am a first time are buyer from a dealership and did not realize how people cannot tell the entire truth about the car. Damage was done to the car that was not fully disclosed. Will not being doing business with any dealer again.
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April 2023 by Elizabeth Wilhoit
Doing business with Tincher & Williams was a great experience. My salesman Jeff Stidham did a fantastic job helping me
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April 2023 by Wendel Saylor
Great customer service. Great people in the service department. Didn’t try to throw stuff off on me like all the other dealerships very honest and easy to deal with.
