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March 2024 by Jaya Tengler
I’ve always got great help when coming in store. Josh was a great sales rep! Helped me get exactly what I wanted and was fun to talk to while waiting for all my stuff to transfer to my new phone!
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March 2024 by Connie McClure
Sales rep Nikita is wonderful, very polite and knowledgeable about the products
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March 2024 by Daniel Combs
Awesome experience
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March 2024 by Juanita Collett
Nikita my sales person was the bomb. Would give her 10 stars if possible.
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March 2024 by Ian Hunter
They are usually too busy to say hello. I stood there 45 mins to pay a bill. No one even said hello. I did however get to see them work on commission. You can make an appointment, but it does not matter. I am glad that I bought our phones in Lexington.
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March 2024 by DIANNE Silcott
Everyone was great.
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March 2024 by Jennifer Caudill
Excellent experience, very helpful clerk too!
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March 2024 by Jamie Dykes
Very friendly staff. The place to go for your next phone. Josh and McKenna both helped me make my selection and through the process of purchasing my new phone. I would definitely go back again and will go back when I decide to upgrade or trade-in my phone.
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December 2023 by lily
I had an amazing experience! Nikita was my sells associate and she was the absolute best. She explained everything so well and helped me save my money! Definitely recommend! ?
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December 2023 by Coley Oh
Not a real Verizon store, an affiliate, so you don’t get the best deals and you definitely don’t get Verizon trained employees. John is the WORST. John is rude, arrogant, unhelpful, unprofessional, dishonest, and John answers personal calls to chat when he’s in the middle of helping someone. Will drive to the next town over to another affiliate before going back to the London store just to avoid John. I’ve been with Verizon for ten years, I have five lines, I pay over $400 a month. I expect to be treated with more courtesy when trying to resolve an issue.
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December 2023 by Zack Taylor
Love going into this store! The experience is always easy going and informative
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December 2023 by James Gregory
Great customer service.
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December 2023 by Joshua Seals
Joshua was great and made everything super easy
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November 2023 by Hunter Swanner
Johnathan Dalton did an amazing job. Super friendly and awesome at his job. Lots of product knowledge and great customer service.
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November 2023 by Morgan Shannon
Nikita is amazing and super helpful! She is knowledgeable and made sure I was confident in the purchases I made and plans I selected.
