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March 2024 by danielle king
LB is the absolute best!!
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August 2023 by OMAR NEYRA
I don't find that the products are worth the value because they are unattractive, maybe they have quality, maybe but there are better offers and better design
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May 2023 by Doris Clay
Every time I go there they have what I want I love it.
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May 2022 by Victoria White
Love it totally
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July 2020 by Vladimir Aguilar Morales
The worse attention ever, i’m here rigth now and had to write this review due the bad moment i just experimented. First me and other customers went inside the store to check the merchandise, as soon we touch any of the shoes, the only store attendant from the cashier, started to yield to everyone In a real bad manner, that we don’t suppose to touch nothing and the can’t be more than 4 people inside, obviously i got upset and told her that we didn’t know that regulation and the store need to put a sign in the entrance, so people can read it. She was upset and then she tell everyone to go outside and wait, again, in a real bad manner, it was enough for me, i was about to espend some money here cause it’s my birthday tomorrow and i’m a fan of the brand, but no way, this is not how you deal with people in public, specially clients.Today is July 9th, 12:32pm
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March 2020 by Johnette Houston-Barton
Love shopping here! Great styles and quality!
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March 2020 by Shane Harvey
Great selection and service!
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March 2020 by Efar M
Nice collection of shoes
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January 2020 by Michelle Jones
Best clearance sales
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November 2019 by Lovely Kola88
I just want to edit my email address and I could not because it will not let me do it online. I called customer service just to update my email the rude guy on the phone told me he could not update my email but I can do it myself I tried explaining to him I cannot it will not let me edit my email address just my name and address I tried from my home computer and from my iPhone and it will not give me the option to edit my email address. He said he could not help me and for me to just make up another Aldo account with a new email. Mind you I made purchases that I will like to keep track of and if I make a new purchase my receipts will go to my old email address I do not want to make a new Aldo account. What is customer service for if you can’t help the customers with their issues!
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October 2019 by LaWanda White
Horrible
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September 2019 by Rachel Ball
Hanan was very rude and acted like we were just someone who was coming in off the streets to browse, and had no money. The STORE MANAGER was also VERY RUDE and extra pushy. For someone who works in retail I understand pushing a sale, but he went overboard trying to get me to buy 3 of the same style of over the knee black boots by saying “why aren’t you getting all 3?” In a rudely manner. He also was rude when I was trying on my shoes basically trying to take the shoes away from me because he just figured i wasn’t going to buy them. He then jumped in when hanan was checking me out after she already told me about the leather protector and I said i already had some and he said “oh no you need It to protect your leather” I said yeah I understand I already have some. I returned my item because of my all over experience. And once again Hanan was very rude and pulled her phone out while running my transaction and started texting. I understand getting a return sucks but it’s part of retail and they obviously don’t understand that. My overall experience was terrible and I was very disgusted with the associates and management. Definitely will never shop here again.
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August 2019 by Col. Jordan Palmer
I have been a loyal ALDO customer for over 12 years. Even when they have closed their Lexington, Kentucky store because employees didn't care about customers and would ignore you, I still ordered online from ALDO. However, ALDO is NOT a customer-centric company like Old Navy, Amazon, Apple, Sprint, etc. and it shows. My shipment is 2 days late and I demanded the $6.00 back I paid for shipping which their customer service representative denied (they will receive a complete refund from UPS for "service failure."
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June 2019 by Lorie L.
Aldo provides a variety of mens and womens shoes from casual to dressy and all good quality. Long ago I purchased a pair of dressy sandals and they lasted several years. Located in Mall St Matthews, this shop is worth a look if you're on the hunt for a classic womens shoe. On the mens side I spotted several cool color combinations - personally a big plus for me is uniqueness in a shoe and wish I'd seen more of it for women. For clearance options hit the back of the store.
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June 2019 by Srushti Parsana
Great customer service
