AMC Stonybrook 20 offers a variety of movie experiences with spacious seating options, including luxury recliners and comfortable smaller theaters. The theatre boasts 20 screens, including an IMAX, and features excellent sound systems, making it a popular choice for moviegoers. The atmosphere in the lobby can be dark, and some reviews mention issues with cleanliness and maintenance, such as the bathroom and broken or out-of-flavor drinks. Food and drink options are available, but some customers find the selection limited and note that certain amenities, like butter dispensers, require extra effort. The theatre has a new rewards system that offers good value, especially at the top level. Staff members are generally friendly and fast, creating a positive service experience, and the theatres are kept clean. However, some reviews highlight concerns about management and customer treatment, especially regarding long wait times, line issues, and limited food service. The theatre has transitioned to cashless payments, which some find inconvenient. Overall, AMC Stonybrook 20 is appreciated for its amenities and movie quality, but there are areas for improvement in customer service, cleanliness, and management.
They didn't have the digital circus buckets, the game room is very much a scam, and my seat was broken at the joint and i almost fell through
June 2026
The soda machines are missing a lot of options most of the time. And about half the time they only have one oven so food is behind.
June 2026
The theater is just going downhill unfortunately 😕 A lot of the seats in the theater were broken, the bathroom stall didn't lock, there was a hole in the bathroom wall, and it just needs updated all the way around
