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March 2024 by Nova Pierce
The jeans from here last forever it seems. Every time I come in here there is usually a great sale going on. You won’t regret stopping by.
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January 2024 by Vanessa Yates
My favorite place to shop ?
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December 2023 by Brandon Ashley
Music was so loud while getting my daughter some clothes it gave me and wife a headache
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August 2023 by Mishelle “Sparky”
Employees were super helpful and pleasant! Great experience
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August 2023 by Stephen
The jeans from here last forever it seems. Every time I come in here there is usually a great sale going on. You won’t regret stopping by.
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January 2023 by Beth Bosco
The app allows you to check in for curbside pickup. I did just that, waited 15+ minutes, & called. I was told they don’t do curbside anymore & have no way of seeing if someone has checked in for it. It is ridiculous at that mall & curbside is so convenient. Went to go pick up the items today - checked their hours online - only to go into the mall & find their gates locked. They need to get their online info in order, it’s infuriating.
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December 2022 by Rod Waynescott
Best, longest lasting jeans ive ever owned.
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December 2022 by Karen
Great customer Service and Deals! Madelyn was very sweet and helpful !!!
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October 2022 by Michelle Saint-Juste
accepts military discounts.. good quality clothing. i like this place and the people didnt act racist. that was a plus.. im always expecting that when i go places.. SAD
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September 2022 by Michelle Williams
accepts military discounts.. good quality clothing. i like this place and the people didnt act racist. that was a plus.. im always expecting that when i go places.. SAD
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March 2022 by holly lindon
Took my 4 daughters shopping! They had great deals and also give military discount with a picture id!!
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March 2022 by Amy Horvath
The staff were very unhelpful and when I went in to the changing room to give my husband the next size up in jeans, the staff member snapped at me and said only one person was allowed in the cubicle. Utterly ridiculous.We then simply tried to exchange 3 pairs of jeans for a different size and the check out lady, Isabella, was SO rude. She incorrectly worked out the amount for the transaction and then proceeded to explain how difficult we were being? Another associate came to help and very quickly worked it all out for us and was so helpful.
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February 2022 by Taylor Moore
Love the store but they don't carry anything above a size 18 and the customer service was wildly lacking. It's kind of sad when the largest size in your curvy section was a size 16. Please do better!
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December 2021 by Lesllie Gordon
I just returned from my shopping experience at American Eagle Mall St Matthews.. I was there for about 45 minutes before standing in line to make my purchase of 150+.I went there to purchase a flannel shirt for a friend who has this on their Christmas list. I also purchased a pair of LUX jeans because they were 50% and with numerous of exactly the same jeans but various sizes. When I got to the register the jeans were regular price. I said, there is a sign stating 50% and RED at the endcap. I was certain this would be easily resolved - But -. right about then this BIG woman came up and said NO, It's "sweatshirts" not jeans, I said, there is a 50% sign posted on the rack of jeans. . ANYWAY, I did purchase the jeans but I did walk back to look at the rack again--and this woman followed me over to the rack and said SEE -. I said, I don't see any sweatshirts however there were 2 crewneck brown tops at the end of the long rack of 20 pairs of jeans. I said to her, " that's misleading don't you think"? She then proceeded to threaten to call security on me because this was HER store and she could do that!I was shocked!! Not to mention embarrassed because I was only stating the obvious. When I asked the associates upon my exit- what her name was she said "Karen" but the other one corrected her and said no, her name is Shelby. So, don't ask questions when shopping here because you are likely to get verbally attacked by Karen - I mean Shelby. On the positive side, the sales people were nice and kind of felt sorry for them because she must be a tyrant to work for. Thank you for reading this review.
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December 2021 by jo z
Very helpful and pleasant sales clerks. Great prices
