"Southwest steak salad portion was much smaller than what menu shows. Like three slivers of tomatoes and 5 or 6 black beans. Steak on salad tasted good but was rather tough. Cloth covered booths are filthy with food stains all over. Business was slow and bar tender was watching t.v. instead of cleaning or helping others. Waitress did her job and was friendly. Place is starting to look run down, especially after just having a recent remodel. I'm being gracious by giving a 3 out 5 for overall dining experience. Can think of many other restaurants that are much better overall. Do yourself a favor and eat elsewhere."
"Service was great and the place was quite clean. Food arrived on time and correct. There was nothing special about any of our plates. The food was just average. As far as the atmosphere goes. I would say its personal and comforting but not romantic."
"Awesome place, Aaron was a great server. Only thing is I order my steak med well. And came well well and very dry. They made it right immediately. Very nice place."
"Wasn't spectacular but met my expectations. Applebees portions seem to have struck since my last visit while prices have gone up. Food was good but value was not great in my opinion. "
"I absolutely love the service! Food is always tastes great, is hot and fresh and most importantly....it is cooked with a quickness! A major requirement when one only has 30 minutes for lunch..."
Applebee's Neighborhood Grill & Bar - 4535 Outer Loop
"Good service, pleasant atmosphere, clean. My husband had the ribs & he enjoyed them a lot. I had the lemon chicken - DELICIOUS!!
Can't say enough good things about this dish. The way flavors are combined, just great!! We'll go back! "
"Their oriental chicken salad is really good. If you get it, get the large size. Once you start eating it you will want more of there sauce. Don't be afraid to tell them you want extra when you order it. It is really good."
"The nice attractive bartender that works Saturday knows her job and how to treat a customer. This is rare in the service industry, by my third time going to tjis applebees she had my drink down and usually didn't have to ask. Plus my long Island tea tasted like it was supposed to taste, reason why she gets tipped nicely when I drink there.
CUSTOMERS WHO DINE OUT DRINK OUT ...TIPPING IS NOT A CITY IN CHINA. TRY IT and watch how much better the service gets."
"Good place to get in and out. Cheap food....ok quality food. Sometimes u can get good or horrible service. Not one of my favorite places to eat but this time I enjoyed the food and the service. If U drink nice bar to drink and watch the games."
"Second and last time of bad service asked for both got table then moved 10 people on top of us. Again wife's salad was brown and wilted. They can come here all they want. I'll never be back. this place sucks"
Applebee's Neighborhood Grill & Bar - 12913 Shelbyville Rd
"Ordered 2 salads for curbside pickup. Salads were ready when I arrived but when I got home there was no dressing for either salad. Called back to the restaurant and was told they would give me credit but I explained that I couldn't eat the salads without dressing and I would return for the dressings. Was told they would watch for me but when I arrived I had to go in and get the dressing. I was told they were"giving me a $15 credit" and they would leave a note in their office for me to use the next time I ordered - strange process. I told the gentleman they could learn from Mark's Feed Store where they check carry out orders in front of the customer to assure accuracy. He said he thought the dressing was already in the bag. I don't have much hope for this restaurant's future. Will make a nice location for someone once it closes."
"They can't cook a steak to save a life but everything else was good. Food came out got. Glasses stated full. My daughter had to send a MED steak back 3 times. It was rare then extra well then rare again. They never did get it right and no offer of compensation for the extra hour we had to be there for this.
I would have given them a 4 or 5 otherwise. "
"Our server practically ran me over as we were being seated and never even acknowledged me. She had poor knowledge regarding the menu. When she brought out our appetizer, she threw it down on the table. Brought the wrong beer. My food tasted as if it were leftovers that they microwaved. It took her 20 minutes to come back and when she did she threw our checks on the table and we wanted dessert, so she snatched up the check and crumbled it up. She never smoked at us. I don't think I've ever had such terrible service and food."
"Excellent Service.If You Go, Ask For JASON ~!!! FRIENDLY, CHEERFUL ~ ☉🤘GREAT ATMOSPHERE. BATHROOMS WERE WELL MAINTAINED.🌟☄🌟Good Food~🍔🍔Nachos R Amazing ~♡♡♡"
"Ate there on Saturday the 22nd of April. Food didn't taste right and my steak which I asked for medium cooked came looking like all they did was sear it. It was rare. I didnt notice till I had already a few bites in. I practically have food poisoning that hasn't gone away yet. My stomach is all messed up now... I would give them a 0 if I could. Never again will I eat at another Applebee's. I'm beginning to think there is a good reason that the one closest to me shut down. Makes you think."