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December 2023 by Tristan Anderson
Definitely warn people from going here also not customer service savvy!!! You are a problem if you as a question or if your not paying 1000 dollars they want nothing to do with you !!
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September 2023 by Ann
The assistance we received from Greg was amazing. He was able to answer all my questions. Never felt pushed to pick one phone over the other. You've got a great employee in Greg. We will definitely be back to work with Greg! 10 out of 10
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September 2023 by Dawn Aldridge
Took my elderly mother to make changes on her account. We were pleasantly greeted by Luis..he went above and beyond to accommodate and explain the best option for her...GREATLY APPRECIATE his courtesy and patience....will DEFINITELY RECOMMEND! THANK YOU!
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September 2023 by Micheal Williamson
Got a new phone. I am still waiting to see if the trade goes thru on the bill (one month later it still hasn't shown). Suppose to be free the phone!
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July 2023 by Hannah Hoots
Enrique was wondering!!! I have been trying to get a new SIM card for my grandmother who had a stroke for months. He spent lots of time on the phone and figuring out how to help me until he had finally solved my problem. Not only did he help me he made the visit to the AT&T store enjoyable. I’m would 100% suggest asking for Enrique to help you.
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July 2023 by Craig Stern
I took my new company phone in to have it activated and information transferred from the old phone. The customer service was excellent and successful.
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July 2023 by Elias
Luis was helpful because I was looking to see if AT&T was going to be my new phone carrier
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July 2023 by Michael Chilcott
Got a great deal to switch our phone service and received a nice phone at a great price. Customer service was outstanding.
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June 2023 by Ashleigh Packard
Highly recommend! When I walked in I was greeted by AJ, and he quickly helped me with my billing questions. His insightfulness helped me navigate around potential future problems, and I was in and out of the store in no time and on with the rest of my day! Very happy with my experience today!
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June 2023 by amanda wagoner
Had a great experience. Was able to find the phone and plan I wanted. Easy set up. Super friendly staff.
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March 2023 by luis batista gonzalez
I give 1 star because there is not 0. After a long wait they sent us home saying we have to wait 4 hrs to get our problem resolved. They just got rid of us. We have ta call att ai get the issue resolved for ourself. Terrible experience. C. Representative: Jack Morrison.
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February 2023 by Carole M
We worked with AJ today to get my husband’s phone working properly. He was stuck in limbo between Boost and AT&T. When I had a difficult time understanding what the customer service person at Boost was trying to do AJ willing took the call for me to get all of the necessary information. He was very patient with us and in the end got the phone working correctly. He was very pleasant and a pleasure to work with.
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February 2023 by Philip & Kimberly Setters
After visiting the Elizabethtown location, I had soured completely due to the unprofessional lack of customer service at that location. I said nothing about my previous experience when visiting the Outer Loop location. As luck would have it, Ms. Anastasia, the local manager, approached me and took care of all my issues. This was by far the best customer service experience I have had with ATT, and one of the best anywhere. She is an exemplar of how to treat customers. Thank you!
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January 2023 by adrianne griten
This store and the staff meets above expectations!!! Jack and Dominic was beyond helpful and saved me money!!! I will drive across the city to come to this store!!!
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December 2022 by Raymond Moore Jr
Chris was amazing, he helped me with all of my questions and provided me with great service! Highly recommended to go here
