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March 2025 by Sydney D
Ethan and Kaleb were good and helpful
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March 2025 by Jeff Hale
Ethan an Kaleb are awesome
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March 2025 by Steve Vibbert
Ethan was helpful
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February 2025 by Peter Whatley
Ethan da best
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February 2025 by June
Kaleb was very helpful with setting up my new phone. Very smart and polite.
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February 2025 by Maria Priddy
Came into ATT store in Fern Creek today to add a line to my account and get a new iphone. Ethan and Kaleb helped us. I have been an ATT customer for 20 years. This has been by far the best experience I have ever had with ATT. Ethan and Kaleb were very personable and very knowledgeable about the products. They helped us choose a phone and accessories and then gave a quick tutorial how to use an IPhone( had an Android before). They were phenominal.!!!
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February 2025 by Megan Troxell
Ethan was very helpful!
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February 2025 by Curtis Pivot
Awesome staff, very helpful.
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February 2025 by Kyle Riesenberg
Great customer service every time I go in! Was in there 3 times in a week span needing help and Ethan was amazing every time!
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January 2025 by Rick Gaddis
Horrible hours and service
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January 2025 by William Brown
DO NOT GO TO THIS LOCATION. I ordered a phone Dec 9th, was charged the 12th, I have been tracking it and it was “delayed”. AT&T told me that when I was charged that’s when it should have been delivered. Contacted ups they opened a case for me and said they would contact the AT&T store to get details (this was yesterday almost 3 weeks later). Checked this morning and it says cases closed and I can no longer tack my package. I contacted outer loop location which is a corporate location and they said that this has been going on with this AT&T location a lot they are basically stealing phones. I went up to the location I ordered from and no one has been helpful at all. JARED & ETHAN are beyond rude. I just need my money back or my phone and they won’t give me either. They said it’s on ups but ups says otherwise. This literally makes no sense why I can’t just get my money back.
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December 2024 by Matthew Casey
If I could give zero stars I would. This process makes me wish it was still 1988 and we just had a house phone. This entire process gets worse by the day. Figure it out.
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December 2024 by Marti frank
Awesome service
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December 2024 by Angie Logsdon
Only one person working...this close to Christmas :(
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November 2024 by Jeff Ross
Be sure to see Conrad very knowledgeable and excellent help. I was looking for a new Internet because spectrum is so unreliable and slow. He knew all about his competitors and was very honest and not pushy. Besides that he has 2 national championship rings for cheerleading at the great university of Louisville. My only regret was I didn't ask him to do a cheer after I signed up for their Internet which turned out to be all he said it would be.
