AutoZone Auto Parts on Dixie Hwy in Louisville, KY, is a popular retailer known for providing a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customer experiences at this location vary. Many customers praise the helpfulness of the staff, particularly highlighting one young man and another named Aaron, who offered exceptional customer service, efficiently assisting with battery tests and ensuring customers received the right parts. However, some customers reported negative interactions, particularly with a manager who was described as unprofessional and condescending during busy times. Despite the mixed reviews regarding staff behavior, the store is recognized for its commitment to helping customers find what they need. Overall, AutoZone strives to provide good service, though experiences can differ based on individual interactions.