AutoZone Auto Parts on Dixie Hwy in Louisville, KY, is a well-regarded store known for its wide range of auto parts and helpful staff. Customers appreciate the friendly and attentive service, with staff members going above and beyond to assist, such as looking up information in bad weather and patiently answering questions. The store offers quality products, including Duralast tools, at good value. Customers have experienced excellent hospitality from employees like Luke, who helped during stressful situations and provided professional support. However, some reviews mention encountering unhelpful or unfriendly faces, and issues with discrimination based on language or accent. Despite these occasional issues, many customers leave satisfied with the store’s service and products. The store is praised for its customer care, especially from staff members who show kindness and professionalism. Overall, AutoZone Dixie Hwy is a reliable place for auto parts and service, with a welcoming team eager to help customers find what they need.
I believe the workers are fairly new bc th3y gave us the wrong brake pads and we had to return to get the right set and she repeated asking that it was back ones and my info an sure enough she gave me front 9ones a second time smh afterour 3rd trip there we finally have them 4 right an fixed, she was nice just confused
April 2024
I visited the place looking for work and to buy something and the Cubans who were there treated us very well and helped us find what we needed. Good for them!!!
April 2024
A really nice store all the parts and service you need with great value and I'm happy with my new Duralast Torque from AutoZone.
