AutoZone on Preston Highway in Louisville is a leading retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and accessories. Customers report it is a great place for auto parts with quality products and good service. The store offers free diagnostic testing on certain items and, when employees are available, assistance with installing parts. Multiple reviews highlight exceptional customer service, describing it as the best experienced and noting staff who go above and beyond to help. Employees are commended for being happy to help, getting the job done right, and providing tremendous assistance with exchanges and finding correct parts. The store is noted for having a wide assortment, with customers finding everything needed for repairs and projects. One customer specifically mentioned choosing this location after another branch refused a service, expressing gladness to get what they needed taken care of here.
My engine light kept coming on. I was told it could be a sensor gone bad and to take it to have a diagnostic run on it. They were extremely helpful and kind. Ran the diagnostic and gave me a printout of it. So grateful for their help.
July 2026
Friendly employee's in out quickly with what I needed.
April 2026
I am a commercial client and I am super grateful to him for the service that Oscar H provides in the commercial part on weekends, he always helps me and everything arrives on time and without problems
