AutoZone Westport Rd in Louisville, KY is a leading retailer of auto parts. Reviews highlight that the store manager is outstanding, wonderful, helpful, and fully capable, often going above and beyond. This manager provided perfect service, was kind and honest, and helped customers figure out what they needed, saving them money and confirming parts were in good condition. The staff, in general, is noted as super helpful, assisting customers with finding the correct items like oil and brake pads. However, one employee received significant criticism, described as pathetic, a joke, and immature, lacking in hard work and respect. This contrasted sharply with the otherwise positive experiences. Despite this, the overall service is frequently rated as a 5-star experience. Customers express that they are glad for the help and would recommend the store to family and friends, appreciating the assistance in getting their vehicles and equipment ready.
Rashawn Abram was extremely helpful to me!! I didnt realize I was very low on oil to the point of damaging my engine! The world would be a better place if we had more fine young men liike Rashawn!!
February 2025
Super helpful, I went here to get oil for my parents generator during the big snow storm we had in Louisville. They helped me figure out what oil I needed and even some other customers in building too. Thanks for the help was glad my parents didn't need yo use it but it's ready for when they do!
January 2025
Long story long, Steve (store manager) went above and beyond to track down an old transaction that wouldn't show up in the store's database. Saved me nearly $300 on a new battery while I was figuring out what was going on in my car. Happy New Year, Steve, and thanks again!
