AutoZone Westport Rd in Louisville, KY is a leading retailer of auto parts. Reviews highlight that the store manager is outstanding, wonderful, helpful, and fully capable, often going above and beyond. This manager provided perfect service, was kind and honest, and helped customers figure out what they needed, saving them money and confirming parts were in good condition. The staff, in general, is noted as super helpful, assisting customers with finding the correct items like oil and brake pads. However, one employee received significant criticism, described as pathetic, a joke, and immature, lacking in hard work and respect. This contrasted sharply with the otherwise positive experiences. Despite this, the overall service is frequently rated as a 5-star experience. Customers express that they are glad for the help and would recommend the store to family and friends, appreciating the assistance in getting their vehicles and equipment ready.
Rep was very kind. Quickly helped diagnosed I need a new battery, made a few recommendations, answered questions and quickly swapped it out for me. I was in and out in under 30 minutes.
October 2025
Friendly and fast service. Installed my new battery.
March 2025
Rashawn Abram was extremely helpful to me!! I didnt realize I was very low on oil to the point of damaging my engine! The world would be a better place if we had more fine young men liike Rashawn!!
