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November 2023 by Rose Blaszak
Highly Recommend!Caleb Sims at Bachman is a standout when it comes to selling high-quality cars at good prices. Throughout the process, he was incredibly patient, allowing me to make a decision without feeling rushed or pressured.Caleb's approach is professional and customer-centric, making the buying experience truly enjoyable. The entire Bachman team worked together to ensure a smooth transaction. I'm extremely satisfied with my purchase. This dealership is top-notch.
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November 2023 by Joseph Stivers
High quality customer service and comfortable experience. I was listened to well and given the best options for my budget. My sales rep, Jacob, was top of the line. His knowledge and friendliness has made me a Bachman buyer for life.
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November 2023 by Elizabeth Wilson (Skylanders 4 everz)
My experience was excellent! I appreciated the flexibility to look around and ask questions when I was ready. It was a no pressure situation which made it much more relaxed. I love my new car and will definitely recommend Bachman Volkswagen to my friends and family.
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November 2023 by Pamela McKinley
I dropped my car off on Friday at 9:30 am, but it was not looked at until Monday sometime. I did not have a car for the weekend, but was not told the appointment was simply a drop off date and my car would have to get in line once it was there. Once they actually were able to look at it, the fix went fast as it was warranty work on a 3 month old car, so it was a fast fix.
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November 2023 by Brooke H.
Bought a new car in cash. A week after the registration was expired they text they had problems registering it. Claimed my out of state license was the issue. But when I went to the registration office in my county, they said that was a load of bullshit. And when asked to have the title mailed claimed "it's in our name we can't". What were they afraid of, it going into my name? Looks like they were trying to cover their ass for not registering it. They have zero problem taking the money but 100% problem completing a sale. When they mailed the title with my license copy, the dmv said I don't need this license copy I'll shred it.
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October 2023 by Erin Zimmerman
Went in asking about one car and was shown another as a great example. Turns out I loved it more than what I was looking for. We worked with Ed Silver and he was very informative and patient with us as we worked out our details. At no point were we ever pressured and I could not love my Atlas more! Looking forward to working with Bachman again in the future!
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October 2023 by clay wallace
We had a great experience. We are still waiting delivery, however, wanted to take the time to mention how great Austin Bowling is to work with. He is the anti "car salesman", no high pressure tactics, super responsive and just a good guy. Not surprised how wall is adorned with awards. Thanks for all your help and showing us the same car like 5 times. Highly recommend
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October 2023 by Cathy Gallagher
We had a very nice experience at Bachman Volkswagen. Austin took great care of us. He helped us think through what we were looking for and ultimately we found the perfect vehicle for us. No pressure, just friendly assistance! At the price we needed. I’d highly recommend Bachman Volkswagen and Austin Bowling.
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October 2023 by Jen Unser
We have never had such a painless experience when purchasing a car. Drew and the team at Bachman were amazing and made everything so easy and clear. This will be the only place we deal with for our vehicle needs. I literally cannot say enough nice things about our experience!
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September 2023 by Erin Vicini
We could not have had a more positive experience with Bachman Volkswagen, from start to finish. We were frustrated by another dealership and Bachman was able to swiftly help us scan inventory, see concrete numbers for our lease trade, and help us make decisions as to the best move for our family. We do not live in Louisville, but our original salesperson, Shawn, went out of his way to send videos of the vehicles we were considering to gauge if it was worth to drive there. Then, Isaac, who we worked with in person, used his obvious knowledge of the vehicles to help us weigh pros and cons…all with an upbeat and professional approach. Our financing took us well past their closing time, but we were never made to feel rushed and everything was seamless from start to finish. My husband and I left feeling very satisfied!
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September 2023 by Steven Rhew
Austin, and Ed, both did a great job! Answered all my questions and was fast about getting the paperwork in and approved with zero hassle. Huge shout out to Austin making sure we could get the cars tires replaced just hours before we showed up. Truly went out of his way to make it the best experience for my wife and I. We love the "new" to us, Volkswagen Tiguan!
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September 2023 by Mitch Pulley
Working with Jake to purchase my Dodge Ram was the best car buying experience I’ve ever had. He knew what I wanted and gave great options within my price range. Will recommend all friends and family to shop at Bachman when buying a new vehicle!!!!
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September 2023 by Carmen Bellefant
Jake has been amazing throughout my car shopping & purchasing process. From letting me know when cars that fit my specs were in to making the purchase and getting all the desired add ons, he did a phenomenal job. He is extremely knowledgeable about not only the vehicles he sells, but comparable ones as well which was extremely helpful. His customer service has been and is still stellar!
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August 2023 by James Moch
Jake Allgier was a fantastic salesman! Can’t say enough good about his professionalism and welcoming personality. The dealership had very welcoming staff. The lot looked great as well. Will be coming back in the future to give more business. I will also be telling everyone that asks about needing to buy a car to go to Bachman. Great company.
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August 2023 by Will Thompson
Bachman handled the delivery of our new Atlas we purchased from a different dealer. Les made the process smooth and simple. The car was in pristine condition and ready when we arrived. His service department helped out with some in-stock floor mats as well. Overall, their dealership is clean with a lot of inventory, and the staff is friendly. I recommend working with this dealership for your car needs!
