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September 2023 by Lauren Crooks
Amazing compassionate people. They took great care of both of my senior cats
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May 2023 by Sharon Seiffert
I will start out by saying the doctors and staff are very considerate and always treated me and my pets with kindness. I went there for many years with several dogs. However, two of my dogs were diagnosed with heart failure due to a cough. The first was put on heart medications and shortly after died of kidney failure. The vet I took him to retrieved his blood work from BW and said his kidneys were showing signs of failure when the bloodwork was done which was shortly after he was put on the medicine. I was never told this by the BW doctor. If I had, I would have stopped the medications. My second dog was put on the same medications and the same dosage, even though he was twice as big as the first. He took it for six years with blood work every six months. When he started showing signs of kidney failure, I ask for a referral to a cardiologist who did an echo which showed his heart was normal. She stated he would have never lived six years with a heart condition and the cough was environmental. Let me add that his cough got so bad at one point that BW even mentioned euthanasia. They put him on all kinds of medicines, including viagra. I kept him calm with the hydrocodone and gave him Benadryl on my own. He recovered after a few doses. Needless to say, I spent thousands of dollars at this place. I now go to Shively Animal Hospital. A no frills place, family owned and operated. Much less expensive and very good doctors. I miss Bannon Woods because it is closer and much more modernized. However, they are not specialist. If they diagnose your pet with a serious condition, such as heart disease, it’s best to ask for a referral to a specialist.
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November 2022 by Matt Gatewood
Even with other vets closer to my house, I go out of my way to go to Bannon Woods. The staff is very knowledgeable and helpful. Facilities are clean. I recommend them to anyone because I trust them with my pet.
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September 2022 by David B.
Yesterday, I worked with Bannon Woods i for the first time. During this ti e I was literally having the worst day of my life. My first cat, Cookie, was dying. They gave me an immediate appointment, had a very nice room ready for me to have the last moments with my cat, discussed options calmly and helped me stay calm. My cat was in wonderful and caring hands at then end her her life. They were very supportive and I am truly grateful. I haven't used this Veterinary Hospital before, but they certainly have my business. First class operation. Thank you
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September 2022 by Jeanne K.
New to Kentucky, I brought my new puppy to Bannon Woods. Very nice receptionist and the doctors are great. My pup developed a bad cough. I used the medicine as directed and in a few short weeks, her cough disappeared. They are kind and very good with pets. I will be taking my older dog here when it's time for a check up. There fees are very affordable. It means a lot to find such a good vet when moving to a new state. I highly recommend Bannon Woods Veterinary Hospital.
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August 2022 by Kayla Woods
I love Bannon Woods for my horses and we are lucky to have such amazing Vets so close to us. Dr. Loryn has seen my boys a few times recently and she is absolutely wonderful. Its very obvious she cares about her patients and their owners, enough to check back in on them when she doesn't have to, and probably has a million other things going on at the same time. 5 Stars for sure.
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August 2022 by Chasidy Murray
Clean,Affordable, and the vet was truely amazing. One of the best experiences I have had at a vet.
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June 2022 by Estela Serrano
I love Bannon Woods! I take my pup here since he’s 12 weeks old. They’ve always been good to him. There’s been two occasions when he got sick and I called them and they asked me to bring him in right away without making me wait long hours like other clinics. Love this place and I’ll definitely keep bringing my pets here. :)
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June 2022 by Tayler Danielle Raine
I can truly tell you from all my experience (with 4 pets) that they care for the animals they see. I can not recommend them enough. We are thankful for them.
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May 2022 by Stephanie Hutchinson
This place is willing to let your fur baby go without their medication just to make sure they make a buck... they won't refill my animals prescription till they see him, but can't get him in for two weeks... he is out of his medication now and I was told to bad he can go without. Well you guys are the one who told me if he went without he could lose his eye... SAYS ALOT ABOUT YOUR FACILITY AND YOUR CARE FOR ITS PATIENTS
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April 2022 by Patti Jo Siewert Tucker
Staff is rude, no concern for you or your animal, prices are very high, way too much medicine is dispensed and when you really need them, they will send you to Jefferson Animal. You can never talk to the vet because she won't return calls. I had a very bad experience here. I spent thousands of dollars here and definitely did not get my money's worth. Think twice before you go to Bannon-Woods. I wish I would have!
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April 2022 by Deb LobbDavis
My first review is gone from a few months ago. Not going into all the details but we are done! Rude and could have cared less about my pet the last time I called. I have a new. vet now.
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April 2022 by Aerial George
Took my golden retriever for a broken dew claw. Was told that the nail was cracked to the bone and had to be removed. A week later, nail still is oozing blood. I've called every single day for a week and have been told different answers, different treatments, or blamed for my dogs nail having issues despite me watching/crating/wrapping her paw. Was told to take her in today and when I did so, I, again, was told that it wasn't possible for me to keep an eye on her 24/7 and she must be licking the nail and causing it to bleed. I was then told that the nail is perfectly fine and healing as it should and oozing is okay, even though I was told by several others that wasn't acceptable. To top off the miscommunication and hateful comments about the care I provide my animal, I was charged a fee for a full exam that they didn't complete and Stephanie refused to take the charge off nor did she apologize for the several issues I've had. I will NOT be taking my three animals there EVER again.
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January 2022 by Mimi Davis
My pet has been going to Bannon Woods for a little over two years now. He is on a prescription food and they just denied refilling the food until he can be seen. Didnt bother calling to discuss just DENIED. Said he's not been seen for two years which is not true. didn't bother to ask how he's doing just flat-out said no food until he's seen. I now live about an hour away from there so I just can't stop and run to the vet because he needs food. Told her I could bring him Saturday but he only has 3 cans of food left. The girl I spoke with on the phone could have cared less if they kept us as a client or not. When I said well I suppose I'll be looking for a new vet all she said was "ok".
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January 2022 by Adam Greene
BEST VETERINARY HOSPITAL AND CLINIC IN LOUISVILLE!!! Let me just say, I never write reviews but I am compelled to scream from the rooftops how GREAT this vet office is after yet another visit and reminder of how they stand above the rest! I can't say enough about the care, compassion and empathy that Dr Robertson and her staff have shown me and my pets over the years. My furry friends have had several ailments that other "big vet clinics" in Louisville (you probably all know the ones I'm talking about) either misdiagnosed or flatly refused to treat. In stepped Dr Robertson and her team of incredibly talented doctors and staff. They kindly took the time to truly understand my concerns, appropriately diagnose the issue and walk through treatment options. Unlike other clinics that make you wait hours and then spend two minutes with you, spending the entire time with their head in a clipboard; the wonderful people at Bannon Woods take their time to explain everything and are so very kind to my pups while doing so. From my understanding it is a family run business but the amenities and state of the art medical devices/tools they have are second to none and compare to, if not surpass, any large city vet chain I've been to in the past. "Cutting edge care" tucked away in a country setting in Fairdale. I've since moved far away from the practice but will never go to another vet office. I now drive 40 minutes from Prospect to visit Bannon Woods. If you love your fur children, THIS IS THE PLACE TO GO! Pictured is my pup Teddy after his latest check up.
