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February 2024 by Marisha White
Corey the manager is extremely rude, unprofessional with an unapologetic attitude. Picked up an order purchased online (which I do often) and when picking up one order, I was wanting to exchange a scent that was delivered that I didn’t care for. He told me he was willing to give me change essentially for the items and I could pay the difference. I know the policy for exchanges at the store and made him aware of this. At that point, he picked up my few items and tossed them in my bag, ripping it, and then refused to replace the bag. Told me to go somewhere else and he’s not calling corporate and the he doesn’t care. As a supervisor/manager his attitude is totally inappropriate and a poor representation of bath and body works and sales as a whole. Maybe he’s having a bad day, I don’t know, but regardless I’m not the reason for his bad day and would rather not be the brunt of his anger and disrespect!
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January 2024 by Regina Fisher
I went to their semi-annual sale, the staff were very friendly and helpful, got really good deals.
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December 2023 by OMAR NEYRA
Without a doubt quality above all, sometimes their prices are a little high but thanks to their excellent loyalty and rewards program the customer is encouraged to spend because believe me it is worth every penny.
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November 2023 by Kenya Gabriel-Huff
The management at this location is very rude I believe his name is Kevin !!! You don’t feel welcomed from him at all . If you walk up to him and ask him a question . His reply is so grumpy and snappy when asking about fragrances of a wall flower etc. his approach is very scary….not good for the company . Then you get to the counter to check out the Matthew guy is just as rude, for instance he didn’t ask me to add my email. I told him I want to add so I can accumulate my points he said oh it will be added ontheir when I scan your reward . would like more pointsI won’t be shopping at this location ever again . The environment seems so hostile . The worst customer service in the whole mall
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November 2023 by alune badu
Nice if you want to smell good this the places.
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September 2023 by Emily French
Everyone here is always incredibly helpful and friendly. My favorite store to shop!
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August 2023 by suhair fadhil
Me and my bestie we love shopping here a very thing smell so good ? and friendly staff
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August 2023 by Violet Denham
Always, I love going to Bath & Body Works ! The displays are beautiful and the store smells amazing. Customer service excellent!
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April 2023 by Luis García
Great store, great deals buy 3 get 3 free
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December 2022 by Carrie D
I like the White Barn side, how it's separated from the rest of the store. Service was friendly.
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December 2022 by Jay Baker
Good deals going on right now
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December 2022 by Justine Medley
This Bath and Body Works has the friendliest staff.. it is one of the most neat stores I have ever been to. Keep up the great work!
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December 2022 by Kimberly Bryant
Ordered on line for the 9.95 3 wick candles , what an improvement from the days where we stood in outrageous l9ng lines. Great experience with free shipping
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November 2022 by Bethany J
I’ll start by saying I’m a frequent customer here and love the brand as a whole. This review is specific to the staff working today between 1-2. Our cashier checking us out was wonderful. The greeter and front door person left a lot to be desired. We were not greeted like the second set of people who walked in shortly behind us. It was a brief ‘welcome’. We felt followed and watched by one of the associates. There was also a comment made about certain scents being for ‘men’. The associate didn’t know if my partner or I were shopping for someone else or if we just liked more masculine scents. The comment felt unnecessary and unappreciated. I thankfully don’t live in the area and can frequent my normal location for all of my smell good needs.
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November 2022 by Gloria Hatchett
The store is very festive today! You can buy 3 of any product and get 3 free. Yea!! Just in time for Christmas. They had dozens of new scents with the Holiday theme. And the icing on the cake for me, is that they have the plastic bags with the ties at the check out, as many as you need. I was just giddy. Lol