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March 2024 by John Jones
Excellent customer service.
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December 2023 by Kyle Penn
I went to Batteries Plus to replace a car key fob and this Batteries Plus in St Matthews station was fast and quick. Their prices were good first time and this time no charge. So my son asked get something else. Gone for other batteries and will go back and will go if I need phone fixed too. Thank K P
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October 2023 by John Doyle
I went in with a charging port issue with my I-phone and they fixed within 10 minutes and with less than a $20 charge with no waiting. Unbelievable! Imagine how that would have gone at the Apple store...
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October 2023 by N Eltzroth
It was a clean store, but the employee was not interested in helping me find what I was looking for.
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October 2023 by Dee Pierce
Store was clean and well organized and associates was pleasant and professional. Couldn’t have been any easier.
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July 2023 by Steve Greenert
Great experience, good price with coupon, easy pickup, will buy there again!!!
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April 2023 by Mr. Bandit
Excellent service from Hunter! I'll definitely recommend this place!!
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March 2023 by Andrew S.
Mike is da man! So I recently had my iPhone 11pro's battery replaced here. After the service, I noticed that my phone started making a strange colicky noise. Two staff members thought it was haptic vibration but my phone never made that noise before.I asked for a full refund, which they complied without any hassle. When I returned to the store the next day to get my phone back with the original battery, Mike explained to me he found a problem in the phone. As I suspected all along, he told me it was a loose screw. He tightened it for me just in case I wanted to keep their new battery. The service was very professional. I don't usually like to exchange opinions back and forth with sales technicians. I almost didn't go back because of it. I'm glad I did. They were professional and courteous; they did not intimidate customers even when we didn't see things eye-to-eye. Will I go back? Absolutely! They were great, especially Mike!
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March 2023 by Greg Merz
Great service, knowledgeable staff, fair prices and quick turnaround
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November 2022 by david fuchs
It took over 3 hours to fill my order, even though i had placed it around 1AM that same morning. I forgot to bring the card I purchased it with, but I did have my ID, yet they refused to release the battery to me.I was able to buy another one while there, and get this - they did NOT even verify the card matched my ID. The clerk's response? "Take it up with corporate dude."Message received: If you want to commit credit card fraud at Batteries Plus, pay in store, they will NOT verify your payment method.On top of all that, they mark up their button batteries hundreds of percent over other retailers. My last trip there for sure.
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October 2022 by Sheila Hardesty
My young daughter was there to purchase a battery. She approached the counter was asked what she wanted. She said my 2008 Honda Accord needs a battery, he asked what type of Honda Accord she said just a regular one the guy at the counter said “ they are all different” didn’t offer her help or solutions just turned away and started taking to someone else. No help at all
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October 2022 by Josh Dobelstein
I sent my daughter to the Batteries Plus in Louisville St Mathew’s and they couldn’t help her get a battery for a 2008 Honda Accord because she didn’t know how many cylinders or what make it was. Lost our entire family business forever. I’ve been using the one in Bowling Green forever and they always bend over backwards.
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October 2022 by Myles Marcovitch
Great Selection, helpful staff, car battery replaced in 15 minutes. What more could you ask?
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September 2022 by Patrick Wright
Great selection and service for things you need. Batteries for home, auto, lawn tractor and even your phone.Led lights are great, bought 70 and only had 6 die in a year of usage, yea i know that sounds bad, but they have a lifetime replacement at no charge. Took back dead lights in original card board boxes and got 6 replacement, no hassle.
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August 2022 by Laura Belt
Booked my appt. Online and arrived was greeted by a friendly technician, who looked my phone over gave me an estimated time to pick it up and it was ready when I came in! They also helped with a battery for my key fob very nice technicians!
