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February 2024 by Harry H
Descent place to stay, close to other stores etc. Only drawback pretty sure on their site it said they had a hot tub and they did not. Good staff, accommodations, breakfast was good...
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February 2024 by Sharmila NazeerBasha
Myself and my friends stayed here for 2 nights. The rooms are clean and tidy.I loved the breakfast options, plenty of options and fruits they provide along with Complimentary water bottles.Highly recommended.Plenty of parking area.We enjoyed our stay.
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January 2024 by Lawrence Jefferson
Very Nice Quiet And Relaxing and Peaceful Had A Memorable Occasion.Rooms: HugeNoteworthy details: Clean
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January 2024 by Crystal Noriega
My family and Love this hotel we’ve stayed for thanksgiving going crazy looking for a place to stay and we found this one front desk lady was beyond amazing I think she had like blonde hair or darkish bad at describing ? but Ik she was from 3-11 shift don’t want to sound weird bc I’m also working a hotel and Ik how it feels and she was so nice about everything and we came for new years and again everything was great the rooms were great my parents love her too we need more guests representives like here at other hotels even tho people can be a pain in the butt but thanks best western with love family NoriegaP.s we will always be up there for thanksgiving and new years so heads up for the next one !
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January 2024 by Jorge Noriega
My family and I were in this Best Western hotel two times, once thanksgiving 2023, and December 31, 2023 to January 2 everything was wonderful, service, we were attended by the lady working 3 to 11. P. M. She was very, very nice to us. The rooms very clean, every morning different breakfast, along with a nice and clean cafeteria. We left the hotel satisfied. We recommended it 100% Noriega family
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January 2024 by Roberta Svhroeder
Clean, very friendly staff. Breakfast was goodRooms: Very clean
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January 2024 by Tony Trombo
Great!
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January 2024 by Sherry Mc Grew
Food & drinks: Able to get help from desk person to get food delivered. Multiple choices of drinks. The Desk young woman was top notch. I wish I had written her name down.
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January 2024 by Rodney Shockley
The quality of this "Worst Western" is not that good. If I didn't know better, I do believe it is owned/bought out by foreigners who always seem to be determined to run the establishment into the ground.Where to start,Towels/washcloths - DingyHot tub - Filthy (pictured)Pool - Disgusting (pictured)Room cleanliness - Need helpThe staff here are great & "NOT" to blame as they are only working to whatever"standard" is set by management.Close to shopping/resturants & car dealerships.Do serve "hot" breakfast, but personally did not eat there.
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December 2023 by Shannon Gosser
I chose this hotel because it was close to our destination and had an indoor pool. The pool was shut down and turning green when we arrived which, for me, put a damper on our whole trip.Our room looked clean enough but smelled really musty. We bought febreeze to spray it down and that helped some. I feel like the water pressure in the shower could have been so much better than it was too.If you're nervous inside of elevators, might want to take the stairs. The elevator is very creaky.They did offer some vending machines but we did not use them nor did we attend the breakfast.The young woman that checked us in was very friendly, personable, and willing to help.
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November 2023 by Suzanne Mccoy
Absolutely left these rooms they are clean. They have a wonderful breakfast in the morning. Just a wonderful all around wonderful place to stayat my BF and I enjoy them thoroughly.
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November 2023 by Elizabeth Hobbs
I have rented the governor's suite there for 3yrs straight room #314 on Thanksgiving & we have always enjoyed our visit there but tonight Harley the front desk attendant on duty after 11:00pm tonight was the grinch that stole Thanksgiving! He must be a hurt person because what I overstand is hurt people hurt people! He ruined our Thanksgiving "Family night" The lady at the front desk for check-in was a 10 out of 10, Eric is a ? present excellent customer service representative & I just wished that those two where on duty all night but I also am glad that they where able to spend time with their family. Harley called J-town police on my family and I 30 minutes into his shift.. So we just left the room the police didn't witness any noise & they sent several cars as if it was necessary. Oh, & when we checked in the lady attendant told me they only had about 26 or so in total of rooms rented out. I ABSOLUTELY am bothered by Harley's attitude, I will be ending the tradition of going there, until he is no longer working there.Rooms: I could smell cigsmoke as soon as I entered the room.
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November 2023 by Boppa
This is a very nice Best Western. The first impression of the lobby area was very positive. There is an enclosed breakfast area that resembles a restaurant seating area. There are several areas that have sofas and chairs and a coffee bar with fresh coffee 24/7. Our room was a King Suite. Beware room numbers ending in 13 and 14 are right across from the elevator, so they can be noisy. The room had two areas, the bedroom/bathroom area and a living room area. Both had TVs, however no broadcast television, only Google, a definite downside for us. The living area had a chair desk, desk chair, and sofa along with a separate coffee bar, with a sink. The king bed was a bithard for my taste, but that is a personal preference. The bed linens were pretty worn, and some fraying at the tops. The bathroom had a shower/tub. The towels were very thin and seemed very low quality. The towel would not really dry the body. There was a very good fitness area with 2 treadmills, an elliptical, stationary bike, and a universal gym. The pool is indoor and is open 24/7. Felicia, at the front desk, was wonderful. She has a great personality and was very helpful. This hotel comes very close to a Plus level. It does have just 1 elevator for 5 floor, which can mean a wait at times. The location is 12 to 15 miles from downtown, but it is in a quiet area, and there are many restaurants and several shopping malls in the general area.
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October 2023 by Vic R.
Erik is hands down, the nicest person to deal with at this hotel. Always friendly, courteous, polite and makes you feel so welcome. True southern hospitality. Aside from that, the rooms are very decent and clean! Staff is always accomodating and the breakfast is very good! It's in a safe location and will come back again.
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September 2023 by Maureen Clark
I don't recommend this hotel at all. The room felt grimy (though when I wiped it down, my paper towel didn't show any dirt!), the shower fan didn't work, the AC made one room freezing but didn't touch the other room, every exit smelled like pot, and I got horrible sinus pain each night I slept, which got better during the day and worse the longer I was in the room. Mold in the AC, or some dust or something that made my sinuses ache and my throat sore.