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November 2023 by B. Oliver
Just wanted to say I’ve been to zip’s car wash at 9500 S. Dixie 3 times in the last 9 days and a manager by the name Charlie was one of the nicest people I’ve ever talked to!! Very nice and soft spoken and really made me feel comfortable with what he was saying and doing for me!! I will continue to come bsck to get my car washed at this site!!
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September 2023 by Lord GT Tucker
I had an amazing experience purchasing a membership today. Joy was patient, kind, informative, & has a smile as bright as the sun! She explained every detail of how the wash & saving’s work. The drying towels & spray bottles were fully stocked, the vacuums were strong enough to pull a semi truck, & the entire premises was clean & manicured. I definitely made the right choice.Services: Polishing
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September 2023 by Ky Backyard RC JosephVowels
Was going to pay the max amount for 1 wash and Ms. Joy talked me into the monthly since it’s cheaper AND I can take my car in (2) twice a day if need be. The first wash was ok but my car was really dirty, I’m going back tomorrow for another cycle. Thanks Joy!
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September 2023 by Chakeem Spencer
Great customer service!! Its been a while since I've come here. While picking out options for a wash, Joy came to assist. She has a great personality and definitely knows what she's doing! I'll be back for sure!
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August 2023 by Neal Farris
I go here all the time! The lady who is named Joy is very professional very nice and keeps up with the property. This is my favorite car wash of all of the zip car washes. She always has a big smile on her face and very helpful. And very pleasant very satisfied give this lady a raise!Services: Vacuuming
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August 2023 by borgswarm
This is the best ZIPS I have been in. Very modern and well maintained. The staff are always friendly. I was having some account issues that were created at another location and that location couldn't fix it. I had to call the 800 number. They "tried" to fix the problem but ended up making it worse and messing my plan up. Yesterday, I stopped into this location and spoke to Joy about it. Joy was very professional and understanding and took care of the issue once and for all. Quite frankly, it was refreshing to be helped by someone with her professionalism and positive attitude. I wish places could hire more like her.
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August 2023 by April Robinson
The worst customer service I have ever Dealt with! I drove through at 7:55 not knowing they close at 8. I paid for wash and went through and was not allowed to use the vacuum. The district manager refused to give me money back or even offer me another free wash. She gave me a phone number that was technical support only. I would not recommend!
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July 2023 by Antonio Bell
You can definitely see a difference around this car wash management has a very professional attitude very helpful and friendly. She even greets me by my name. Nice meeting you Joy keep up the good work!Services: Vacuuming
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July 2023 by Calvin Jones
Great service, amazing staff. Love the new manager, greets you by name and makes you feel like it's VIP SERVICE. STAFF PERSONALLY BOUGHT ME TOWELS AND SPRAY. DEFINITELY WILL COME BACK.
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July 2023 by Kameron Smith
Service was GREAT very clean and organized facility. Joy was on shift when I came in and she was fantastic, very professional, and helpful every step of the way when it came to my needs. I highly recommend coming here for all your car maintenance.Services: Auto detailing
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July 2023 by Zipssouth D.
Absolutely amazing customer service plus all the vacuums work. Will definitely return.
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June 2023 by Jenson Bell
Love the new store manager. Big difference from 3 months ago. You can tell she cares. Parking lot is always clean and all the vacuums work. Good choice Zips. A+++ for 9500 Dixie Hwy 40272!! You have my business!
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June 2023 by PERFECTION DIRECTION
Didn't Know They Stopped Acceptin' CASH . . . The Manager On~Duty Was EXTRA~NICE & Allowed Me To Give Her My Cash ? & Used Her Personal Card For My Car Wash!~SUPER~ Appreciated!!! ?
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June 2023 by Milaya Hall
Love how clean the wash was great costumer service. Will definitely come again. Highly recommend
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June 2023 by C M
I visited this car wash on June 4th, 2023. I paid for the "Get it All" wash only to find out that only 3 of the vacuums were working. Myself and 2 other patrons shared 1 vacuum. The suction on the one we were sharing was horrible. After spending an unnecessary amount of time to vacuum my vehicle. I decided to make a complaint. The attendant was nice, but unfortunately, after making my complaint all o received was an excuse and customer service number. This Zips location seems to be going down hill since it opened. If I'm going to pay $25 for a car wash with free vacuums, I expect the vacuums to be clean and working properly. It almost makes more done to pay that at a full service shop.Services: Vacuuming