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March 2024 by chris cabell
This is a very friendly store! Their employees are super nice and are willing to go the extra mile to satisfy all the customers needs. They make getting cell phone service a pleasant experience for everyone!! The service you get is well priced and there are no hidden fees! Hands down this store is the best!! I recommend them to everyone!! Boost Mobile is a great company to use!! I have been a customer for about 4 years and have never had a problem with their service! Just try it and you will see what I mean and this is a super fantastic store with wonderful employees!
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January 2024 by Abel Brito
Excellent
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January 2024 by JAYLYNN REEVES
The customer service representatives are very kind and helpful.
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October 2023 by Sara Hepke
Was charged an additional 100 and ended up with a non working service, paid for nothing, went across street to cricket and was actually taken care of.
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April 2023 by Jakolbi Hayden
Phone number doesn't even work to call them and I'm not trying to go up there every time to make a payment.
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March 2023 by Angela Wright
Great ? Never Had any issues
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April 2022 by Nathan Mitchell
The representative went over and beyond to help me with porting my number from tmobile. He's more knowledgeable then customer service representatives that you contact through the 800 customer service number.
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March 2022 by Amelia
I highly recommend! We need a phone unlocked and to start a new service, he was very fast and nice! He also explained everything to us!
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March 2022 by James Brinley
The phones that are no longer compatible and have to be replaced for free with a galaxy phone they just so happen to not have and was told I would have to call around louisville until I found one. Wow so helpful.
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August 2021 by butch morgan
Terrible.
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March 2021 by Donna Singleton
Avoid this store!March 1, 2021 my brother went in with a phone he bought online from Boost, whom he has service with, to swap with a phone that had a cracked cover. He and I both were having trouble doing the swap online through his MyBoost account.They charged him $26.50, nor did they give him a receipt.Since when does Boost charge to swap phones within an account. I just swapped an old phone that wasn't working for a backup phone and wasn't charged $26.50?This is outright thievery. I've never been charged to swap phones during the 10 years or so that I've been with boost, not at this Westport Rd location, not at Best Buy and not online.
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July 2020 by Ruben Hernandez
He sold me phone that won’t connect to online. Awful service he also gave me phone that didn’t have the original cable And charger box. No longer going to use this service or go to this location anymore.
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July 2020 by Richard Crane
I went in to replace a SIM card to allow access to the expanded data network and was quoted $53. It should only require a new SIM card I said. Fifty three dollars he said. I went to the store on Bardstown Rd and had the job done quickly for ten bucks plus tax. I guess some people will pay his price, but I recommend avoiding this place.
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December 2019 by keshav babu Basnet
Don’t even go this store because he don’t know how to behave with customers. He is so rude, if I can rate minus star I will definitely do that for his rudeness.
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November 2019 by Kandace Marie
Guy who works there is very helpful
