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October 2023 by Nathan Glidewell
I enjoy this car wash free vaccums with a wash as well
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September 2023 by Antoine L.
The best... the one thing i love about this place that you get no where else...is that the guys actually work, and their not on their phones goofing off. They spray down your car before every wash which is going the extra mile towards cleaning. This place will always get my money! Appreciated 100%
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September 2023 by Answers for LOOKing
ok sobi pulled into yhe cat wash to wash my f250 using the ones where you have to was your car yourself and long story short i put money and it didnt work so they told me to get in the automatic car wash line amd gave me a free car wash..... hell yea
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July 2023 by Rubi Reddhead
I LOVE this carwash!!I bought the monthly package of $34.99 for unlimited washes. I have a white vehicle and with driving to work everyday it can get dirty real quick. This is the BEST carwash I’ve ever been too. Not just the wash but I can vaccum it too, with no extra cost!My ride is gonna SPARKLE ALL summer!!
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June 2023 by Melissa Crawford
This was the worst carwash in fern creek. Its like it was too fast to even do the job right. My boyfriend had soap left all over his new truck. I would not recommend this car wash if you want a real cleaning. It went way too fast to do the job. If were paying over 20 bucks the max I expect it to be max clean. There was still soap every where. The rinse is just not good at all.
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June 2023 by Mary Beth Scott
Update: This post was a terrible mistake I apologize to Bowtie Carwash and Sam , the charming and patient manager, who helped me find the charge in my bank account was only $10.00!! I thought the dude charging me on that day said $40.00 for the basic, twice. I never looked. I just trusted what I was being told. But he may have just been trying to upsell services like a good employee. He charged me correctly regardless.I stopped in to ask about it and we figured out the mistake. Sam was so nice about it and even though I was mortified by my error and the review, he pointed out I had still been confused by the sales talk and comped me a free wash! What a great guy and a great carwash! Stop by! You'll be glad you did!The following statement is completely wrong.($40.00 for a basic wash was really too much. Staff is pleasant and helpful but autowash forten bucks is where I will have to go if their lowest price is $40.00. I gotta get food and gas dudes! Sorry.)
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May 2023 by Dan Lewis
I've been going to this car wash for years they always do a good job. The brushes are soft and I have never had any mechanical arms swing out and hit my vehicle like I have had in other car washes. However it does not like my Jeep Wrangler with the extended front bumper side Fender flares and the tire on the back my guess is that it would damage the spinning brush.
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March 2023 by J D
Great little car wash. I am happy with how clean my car came out. Service was good. There were two attendants that greeted me and they both sprayed the prewash foam. Some places only have one attendant that does that, and other none, so this was a nice change. The only improvement I could see would be to improve the vacuums. The one I used wasn't very powerful.
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February 2023 by Beverly C.
This place is theee Worst place (in general) that I have Ever done Any kind of business with! It was the Tue of Derby week & I Desperately needed my car washed & most importantly, vacuumed. I stopped by 2 different places omw home (both were closed) & then saw that Bowtie was open! I was Elated! By the time I'd gotten there though, it was almost 7:30 & they closed @ 8. NEVER was it mentioned that the vacuums automatically shut off @ 8. Ok, so I'm vacuuming & tried to start it again & it wouldn't work. I looked up to see the 2 employees leaving. I announced that I wasn't finished, hoping that they would restart it for me. I am Long overdue for a hip replacement so I don't move very quickly. I am an emotional person & I was angry. I needed it done by Wed but it was supposed to rain so....I had worked all day (bad hip), hadn't eaten & was just beside myself. Idk the guy's name that stopped & listen to me act stupid but he Did listen to me. I was trying to find a Corporate phone # but was told it was Family owned. He told me when to call the next day & who to speak to. Also, during our convo, he said he asked the Girl if she went to let All of the customers know that they would be shutting down @ 8. She said she did...BUT she didn't say Anything to me! I said it wasn't true & called her a liar bc she Did Lie! I Can't Stand liars!!! Anyway, I left very upset, All things considered. I called during the time I was told & got the vm. It was long & All over the place (I'm also attention deficit to the Extreme). No one called me back....I live in a condo so I thought maybe I could drive up my sidewalk, use an extension cord & finish the job. This would be an ordeal in itself, as I am in a lot of pain & as stated before, I don't move very fast. It turned out that I got off work (the next day) earlier than expected & decided to run back by. Oddly, it was about the same time as last time. I pulled around back, I apologized for my behavior, hoping to redeem myself. The guy said the vacuums were on so I went to finish up. He Did (very nicely) come warn us we had about 10 minutes. I thought I could finish but time ran out. I only needed one more section. The Girl is pulling cones in or whatever they do, I guess when they close. I Nicely asked if I could just have a few more minutes..She Very Abruptly & Loudly said They Close At 8! Not, "I'm sorry ma'am but we close @ 8".She was RUDE so I retaliated & tried to explain my (health) situation. She could give a Holey crap! She argued with me. She threatened me. I called again & got the manager. He was just as rude. He said that she was their #1 employee. Ha! That's a joke. I asked for a refund. He declined stating that I paid for the car wash, which I got & that the vacuum was free & I got that. Whatever, the whole thing was freaking ridiculous! He actually told me that I was not allowed to come back. Lol. WHY THE HELL WOULD I DO THAT??!! After the way I was treated! Unfreakinbelievable! Anyway, I'm sure the good 'ol karma bus will come around. But WOW!
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January 2023 by Andrew Redmon
Technician carelessly broke my wiper blade with his mop. I saw him do it. Manager blamed manufacturer. Not taking responsibility for one's actions is lame.
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January 2023 by Ky40291MJ
The two self service bays are really dirty and not kept up. Half the setting don't work or are inoperable. Brushes are in bad condition. Overall the experience of trying to do it yourself and then having to pay more money because of the bays conditions is a little crazy.
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December 2022 by Chet Amus
Needs maintenance badly. Will likely scratch your paint. My wife car got scratched going through the automatic wash. I've always used the manual wash with no issues, but just got scratches in my paint this time. And yes, I sprayed the brush heavily before I used it. It's just an old carwash and it looks like they've never replaced the brushes. Or replace them every 10 years. Try a newer place unless you have an older car with bad paint already.
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October 2022 by Lawrence Warner
This is my first visit and I will definitely return, this is the cleanest any carwash has gotten my truck. Got the brake dust off my rims even! They also scrubbed the front of the truck before sending me through. Only had to go once through.
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September 2022 by Derrick Wright
Former employee name is Derek Wright still to this day out of all the new car washes no one still does a better job than bow tie they spend a little extra time and getting the bugs and the rims on my car the best I've ever seen always be my favorite
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September 2022 by David Cline
The Express Wash is top notch. The gentlemen who wait on me are very friendly and helpful. They do a quick swab down by hand to remove anything stuck on or in recessed areas as the automatic cycle begins. At the end the vehicle is blown dry for a virtually spotless finish.
