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December 2023 by Emma S.
The staff is very rude!! Terrible way to treat paying clients. I would not recommend and will not be using them again.
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November 2023 by Tricia Lloyd-Sidle
My first Busy Brooms experience. Rachelle and Sierra were great!
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September 2023 by Xiaomin Zhang
Update: I did get response so quickly afterwards. I’m really thankful for they taking customer’s complaints seriously and try to make things right. I’m moving soon so I’ll definitely consider this place for my move out cleaning.We usually trust Google reviews and BBB, so I want to put down my review here for public. They are not genuine on charging. It has been more than 3 times I realize they clean for 1 hour but charge me for 90 minutes. On the third time I reached out about the wrong invoice. Then they admitted they “by default “ charge me 90 mins. They don’t clock the time on their side, and they trust what their people doing. If I’m not at home checking how long they have been working, they will be keep lying! They don’t clean the house for even 60 minutes, how clean it could be? I’m not satisfied with the work for over 3 months. More angry because they charged me extra and they won’t refund me! I’ll keep reporting until I get my refund. If I need to get a lawyer, I will.
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June 2023 by Tom Carson
They are the best. Friendly, efficient, always show up on time and do a great job. And they're just nice people, too.Services: General housekeeping
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May 2023 by Jason Wolff
I hired this company to come and do a deep clean of my house since my spouse recently had surgery and I have been behind on chores. I figured this would alleviate some stress and I was advised that 2 cleaners would arrive. My husband who is on temporary bed rest heard a whole group of people (about 4) in the house making rude and unprofessional comments about our home. He also overheard one of them on a phone call making these remarks and then they left. I am appalled by the lack of professionalism and will not recommend them for any services!Service: Deep clean
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April 2023 by Dorothy Whittam
Aneesa is wonderful.Tries to do whatever I ask her to do.Thinking about adding another hour to a visit sometimes.Debbie, the owner, responds quickly whenever I call.Service: Standard cleaning
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January 2023 by Eileen Brown
The two ladies who cleaned my home came prepared with the supplies they would need and were on time. Both were personable ladies and not afraid to ask questions.In a very short time period they were able to do the thorough cleaning of my kitchen and bathroom areas with vacuuming, mopping and dusting other areas and getting my bed changed.I have scheduled them to come once a month. Next time I think I'll ask them to clean the glass on my sliding glass door. I think they'll do pretty much what you need them to.Service: General housekeeping
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November 2022 by K A.
I have had Busy Brooms clean my small house three times. Each time was with different people. On the plus side, the house looked good after each clean. But often quick looks can be deceiving. On the negative side, there was always something they missed. The first two times the kitchen sink was wiped out, not scrubbed and it showed. The last time I said I hoped it would be scrubbed this time since the last two times it wasn't. It was scrubbed, but around the drain not near as thorough as I did later. All three times, no one got the edges of the floor. Every time there was bits left up against the baseboard and under the wire racks, etc. This last time the rate was increased but no one bothered to tell me first. I pay a housecleaner to be thorough and efficient. Efficiency ok, but thorough, no. Not Busy Brooms. I won't use them again.
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October 2022 by Kathryn Terry
Jen & Virginia w/Busy Brooms were wonderful & did a very thorough cleaning.They were very nice & understanding. Happen to be Mother/Daughter duo & naturally worked great together..I will be using them in future.Service: Deep clean
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October 2022 by Debi Osborn
I have been a client of BUSY BROOMS for several years. I have had General housekeeping, Standard Cleaning and Deel Cleaning over the time I've used their services. The Cleaning Crew have always been top rate, aces, very professional.Services: General housekeeping
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October 2022 by Alexander Hagerman
We have worked with Busy Brooms for years and always had a great experience. Good communication, flexible and a great job every time.Service: Standard cleaning
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September 2022 by Jennifer Cebe
Busy Brooms staff were professional, courteous, and hard-working. They did an amazing job cleaning my home. It looks and smells fantastic. I will definitely use them again!Service: General housekeeping
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September 2022 by Doug
Busy Brooms was outstanding in every way. All of the staff were thorough and unfailingly pleasant to deal with. On the rare occasions when they were delayed, communications with the team or management was clear and prompt.Services: General housekeeping
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July 2022 by Grace Dougherty
Brandy and Bri provide exceptional services. They clean efficiently and thoroughly, while maintaining consistent professionalism. Brandy has been understanding and flexible to schedule changes and always goes above and beyond to accommodate. Brandy and Bri are both extremely hard-working, pleasant individuals and I highly recommend them.
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July 2022 by Meredith Geraci
Brandi and Bri are the best! They work hard and do a great job. We are extremely happy with the service they provide.Service: Standard cleaning
