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September 2023 by Berryl Jackson
I’ve been banking at the Glenmary location for a very long time. NEVER had a bad experience there. The people are ALWAYS nice and friendly. I’ve been to other locations, treatment is not the same. I will travel out of my way to come to this location. Customer service is not what it used to be pretty much everywhere anymore but Glenmary knows how to treat there customers. Please continue the awesomeness!❤️?????
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March 2023 by Gavin Bryant
While the primary bankers were busy, Phyllis went out of her way to sit down with me and help me with my questions I had about Chase. Very knowledgeable and quick to answer my more complicated questions.
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February 2023 by Mar F.
Friendly staff every time I have to go inside! Never a line and clean lobby. You are welcome with a smile.
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July 2022 by Randy Nichols
In and out quickly.
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April 2022 by D S
I had an issue revolving around a mobileDeposit that was to be held for 8 days to be “verified”. contacted this branch who notified me it was for my safety but that there’s nothing they could do and that the money was essentially frozen there and nothing could be done. Long story short I call chase customer service and they offered a solution to my problem within minutes, was quite funny I was told there’s nothing I can do but in fact, there was! Mind you a manager and another representative at this location said there’s NOTHING we could do. I’d hate for this to occur when someone really needs the money they deposit that they would assume would be there’s and shouldn’t have to be held for a week. Just a beware for people depositing checks, if you have a problem with that; don’t call these people.
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November 2021 by Luis Palomeque
Came in to open an account with Chase and Kirk Sweeney discriminated me because of my race and lied about the company policy.Someone needs to retrained this gentleman on customer service.
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March 2021 by Heather Irish
Been with them for over 15 years, no complaints. They also are spot on on card security!! Very pleased with them.
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July 2020 by Ryan French
Drove all the way up here just to find out that they removed all their outside ATMs, lolwat
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July 2020 by Damian Burton
The lady I spoke to today was absolutely the rudest representative I’ve ever spoken too the whole time I’ve been with Chase. Also, she lied about policy and didn’t wanna do the extra work that was needed to get the job done. Also not very knowledgeable of her job considering pending transactions can be cancelled and you don’t have to file a claim for that. I knew that and I don’t even do banking. Horrible experience, I’m just glad this isn’t my local bank.
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May 2019 by David Lentz
They steal your $$$😡😡😡😡😡😡
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April 2019 by Rocky Diersing
Just left that bank. A customer was in there openly bashing the current teacher strike while engaging with bank workers in the middle of the lobby. Mentioning how the teachers names should be plastered on the news, and possibly fired. Took all I had to keep quiet as I have family and several great friends that are educators. Not the place to hold such a conversation. Only reason I'm not giving a 1 star is I'm hoping the bank employee was just apeezing this customer but they were watching videos together so who knows. I won't be back to that branch and shut my business account down from there.
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February 2019 by Tim B.
This was the 1st time at this Chase branch. The branch near me did away with all the tellers so I was directed to this branch. When I drove up it looked like they were closed but the hours posted other wise. I went in and was the only customer at the time. I was greeted right away, asked how they can help then offered coffee &/or water. The 2 guys I worked with were very professional and polite. I also found out that the employees park away from the bank so there is more room for the customers. Of course this branch still has tellers and that's what I was looking for.
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September 2018 by Sheri I.
I absolutely love this branch inside and drive thru ! They have always been extremely professional and kind ! Answers all questions in a professional manner . Everyone should bank with this branch !
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October 2017 by Scott Bruzek
Everyone at the Glenmary branch is friendly and knowledgeable. They have helped with a variety of personal and business banking matters and have resolved everything in an efficient and professional manner.
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September 2017 by Charles Helm
Nice people.
