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January 2024 by Chad Harlamert
Great and really great people in the bank
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November 2023 by Sandra
This is the branch I use the most. Nice local branch with friendly staff, conveniently located downtown. However it would be nice if they would put ATM outside the building. No drive thru here.
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November 2023 by Dave Larson
Excellent service, easy to work with and uber professional. Alan Stone is the best! Bank here, don't waste your time elsewhere....
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November 2023 by David Hays
Convenient place to bank downtown during the week.
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June 2023 by Bailey Jones
That is so Awesome Place and People to go there
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April 2023 by Charles Satram
This used to be one of my favorite branches to visit, I don’t know what happened.There is no free parking for customers, there was no restroom, and the bank was understaffed. I asked to speak to a manager and was directed to another teller after waiting 20 minutes.I had other issues that needed addressed but I did not want to speak at the teller station around a line of people, and the “help” I was receiving was very disappointing. I will not be back at this branch.
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April 2023 by jinx
i know banks are often a stressful experience and it's really give-or-take wether or not you will have a good experience when you go. in that regard, it makes sense why this bank has such mid reviews lol. but i'm just leaving a review to say that i had a good experience, the worker who helped me named David Ruffman i think was his name was very helpful and made the experience a lot easier. so if any of his superiors see this make sure to reward him because he's a very hard worker.
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March 2023 by Rachael Thakur
Great as always very helpful and quick! Always take time with customers whenever needed!!
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July 2022 by Robin Seymour
My experience with this bank has been below par if you ask me. Fraud on my account is ruled my fault. Seeing how there are cameras on arms that would prove otherwise. The issues that I've had where I had to go in and deal with the bank have not been handled right at this location these people already have a predisposition towards me before I even speak and I wonder why? I thought that I was the customer and if they were serving me but it seems like they're taking that out of the equation. They don't answer my questions but took me off in it rude way. If I cannot find some other Chase employees that are more helpful and accommodating then I will just have to take my money elsewhere. There's a token on my account which I don't have a token when I called into the bank and asked the lady about it she said I needed to talk to my carrier of my cell phone service which is a government phone and I don't think I get it token with it but at any rate this person can access all my information with the digital ID token thing and the only help I got from the bank was to talk to my phone company which wasn't an answer if they can use it in their bank that makes it a vulnerability in their Bank but they didn't want to discuss that. So I just think it's somehow the public needs to be warned that there is a vulnerability in the systems. I take what's mine and my money and my information seriously even if Chase Bank doesn't.
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April 2022 by TRUCKING BUSINESS
Long waiting and almost 90% Clark’s are not serving the customer just watching on them
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March 2022 by Yancy Davis
Had my license. Government ID Drea brown chose to ask for 2 forms. Never have the ask for.that. 1st it's the amount now the computer told him to ask. Called CService told by young lady it's more than enough. But after reading these reviews he won't have his Lil job long c y ya angre. Racist acts and we have to say it like it is. OK why. White guy money out 1 form of I'd. All I can do is laugh and shut down my account. Everybody close yo account drew new Don't need u. I said nem. Lol
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September 2021 by Sandy's Cookbook
This is the branch I use the most. The staff are friendly. When I opened my checking acct. with them the employee was a great help. I havent had any problems with my acct. with them so far.
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September 2021 by zero burn
Great bank
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August 2021 by Vyncex
The teller looked at me like a peasant when I asked for a counter check. "You think you're better than me?!"
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March 2021 by sunset sisters
Unprofessional places
