-
October 2023 by Chris Brumley
I have been a Chuck & Mike's customer for 17 yrs and that should say it all. Chuck is very passionate about his business and has been the perfect equipment coach for both myself and my wife. We highly recommend them for your tennis and pickleball needs!
-
October 2023 by goggle boy
Always friendly. Always helpful. They have everything u need for tennis or pickle! Racket demos and huge selection of shoes.
-
September 2023 by Sarah Hatfield
Wish I would've been told that I couldn't return shoes if I didn't like the way they fit after wearing. Wore for 1.5hrs playing pickleball and didn't like the way they feel. Called to see if I could exchange and they wouldn't take them back. I guess I'll keep shopping at Fleet Feet. They have a great return policy!!
-
September 2023 by Ginny Crawford
The nicest, most helpful people! My son has received great feedback to help his tennis game.
-
August 2023 by Lisa Tyner
Amazing! First time walking in, not only were they beyond helpful with our sons first racket. They explained everything so well! Truly appreciate the above and beyond service and help we go today! Highly recommend them, and so worth the trip.
-
July 2023 by Rama Koripelli
Very bad experience with Chuck. Recently, I bought a brand new Babolat racquet. It exhibited a crack after one time use. I contacted Chuck regarding this issue. He aggreged that it was a crack, but he cannot honor for a replacement. I had to make ten trips to the store. But, he never responded to the phone calls. Very poor customer service. The goods are very expensive along with VERY POOR customer service. Note that if you step outside after purchasing any product you CANNOT return even if it is in unused condition. You can purchase the same products at online stores for cheaper price with better customer service. I never go back to this store.
-
July 2023 by Rob G
So very helpful. Their passion for tennis is obvious. The guidance they have given my son is beyond comparison. I’m a huge fan!!
-
May 2023 by M West
I visit Louisville frequently to see family. I always enjoy my visits to Chuck & Mike’s when I do. Super friendly service and they’re about as helpful as can be. Their demo program is great. I got plenty of time with Yonex racquets to try them out then figure out which was best for me. Highly recommend them as your go-to place for all things tennis.
-
March 2023 by Alex S.
Extremely slow service, staff members are unfriendly and unknowledgeable. To restring a racquet will take over a week when there are many local tennis clubs that only have 1-2 day turnover. Staff try to peddle Yonex supplies as if they are sponsored by this brand and act like this is the end all product that every person should use. Also still have mask mandate well past COVID restrictions being lifted from local hospitals. Overall, this store has slow working and unfriendly staff that are more concerned with watching television in the store versus helping people out. Would take my business elsewhere (there are many tennis shops in the area nearby including Louisville indoor racquet club, Louisville tennis club, Advantage tennis that all offer similar products at comparable or lower prices).
-
March 2023 by Kim Morris
Just in the shop this morning to purchase a new pickelball paddle. Chuck was great. Gave me some tips to try to play packelball better. Definately will get all my business.
-
March 2023 by Doug Turner
Bought pair shoes for tennis. Been going there for years. Only ones trust stringing my raquets.
-
November 2022 by Lokesh
The staff and the owners are really awesome! They have a very good plan for trying the pickleball paddles for free.
-
September 2022 by Lesley DePaola
Visited to look at paddles for beginners for pickleball and was very pleased with the experience. I appreciated the guidance and expertise.
-
September 2022 by M B
Fantastic customer service and selection. I can’t imagine a better tennis shop.
-
August 2022 by Travis Mathis
The owner, Chuck, was a super good guy and nice guy. We were new to tennis and he showed us how to string the racket after he closed. He took time after he closed just to teach us how to string the racket. He made us fill at home. I highly recommend this for any player.
