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September 2023 by Bob M
Great service . Never an issue on any of my purchases
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August 2023 by Dallas Thomas
Didn't realize there was no front counter. Called while sitting in the parking lot and spoke to a lady that was great she went ahead and got my order ready and brought it out to me.
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July 2023 by clifford robinson
showed up at copper electronics today and did not know that you needed to pre-order and use their will call.suzanne was nice enough to let me order on the phone and then brought it out to me! great service at copper electronics.
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October 2022 by Gary Gibbs
I've ordered numerous products over a span of 2 decades. Simple, straightforward order process. Received products in timely fashion. This may not sound like a big deal, but it is. I have had nightmare experiences with many other companies. Keep up the good work.
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August 2022 by Tony Tyler
Wow these guys are amazing. their customer service has been amazing for the 32 years that i have dealt with them.. for the first time i had to return a dosy meter because of dosy and not because of copper ... they did a return due to a defective product immediately...I love you guys at Copper Electronics. amazing staff and service..!!!
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June 2022 by Greg D.
Fantastic service!!! I'm very happy with my purchase..my delivery was sent too me faster than was posted.. thanks copper electronics
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March 2022 by Eddie C.
Incompetence at its highest level with regard to the female that answers the phone and claims she has no supervisor, she's rude ignorant and obnoxious with the customers, also her ignorance is a result of not knowing how to communicate with the customer, and she doesn't realize that we the customer are the people who continue to keep her employed. I will never spend another penny with Copper Electronics.
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February 2022 by Yelp O.
This was an outstanding company for decades. Then the owner died. Now they sell defective goods on a regular basis. They will not refund your money, You are just stuck with the defective item. I ordered a item months ago from them that was defective. I just ate the loss. Recently I tried to reorder the item and asked them if they could check it before shipping. They said they do not do that! In other words, they knowingly sell defective items! The supposed manager Suzanne is horrible on the phone. Rude and likes to hang up on you. Avoid these crooks at all costs.
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January 2022 by Robert Rivera
They have a large selection of products and ship purchases quickly.
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November 2021 by Jerry Clem
Order alots of stuff from there
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November 2021 by James Shurak
Stopped by here in the big truck. Found out you need to order 24 hrs in advance then pickup. But the lady had the antennas I wanted, president texas and two 7 foot skip shooters so i got them that day. Wished i could have went in and shopped as im sure I would have bought more. But all in all worked out.
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October 2021 by Mastiff Holdings
By and far the worst "customer service" experience to date. It is really not worth taking the time to explain the details. Should you find yourself in the position to have to call, you will encounter the rudest person in customer service history. She does not have solutions and will quickly threaten to cancel the order for you. I try and make every effort to support smaller businesses even if it means spending a little more. I will take my business elsewhere. Minus 3 stars.
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September 2021 by Thomas Marine
Recently bought a Maco V5000 Quick shipping great product copper thank you for being around so long in the TV business …Copper what would we do without you
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July 2021 by Robert “Rob In STL” St. Louis
Ordered a meter from them. Meter never showed up. Tried calling but they apparently leave real early on Fridays with my package out there somewhere. Emailed them Friday by Tuesday no response at all from Copper. Called my credit card company who stopped the payment for something I did not receive which seems to have upset them. They were all like 'you should have contacted us' like I had not made attempts to do so. Will be my last time doing business with this company as there are better and cheaper alternatives. I'm assuming emailing them is not considered 'contacting them first' as I waited five days for them to respond to me with no avail. Maybe work a little later in the day than 3pm? Close to 30 years of being a customer.. this ended that relationship. THANKS CB WORLD FOR MATCHING THEIR PRICE.
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June 2021 by TimeRider762
Called and asked if they carried the President Bill, and was told by Miss attitude they don't sell President radios. Went on website and saw 2 President radios for sell, not discontinued, but the Bill wasn't one of them. Even if they displayed the radio I wanted, I wouldn't have bought it from them, because I don't like being lied to.....Bet most of the 5 stars are from emoyees.
