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November 2023 by General Tez
I don't normally leave reviews but this is the shop I'm coming to from now on. The mechanics are very friendly and the parts and labor are affordable especially for older cars. I had my rear differential system and right break pad change on my 2011 Ford crown Vic police interceptor for 809. If you have a problems with your car I recommend Cottman Transmission fa real ??
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November 2023 by Mark Johnson
These people are crooks. Way over price! They wanted 2k for a clutch replacement! They also left mounts out when they put my car back. I feel totally taken advantage of. I found cloths all under and in my car.First they call and will give you a bunch of things not relating to the problems and explain all that nonsense after you're all excited they get you with overprice because they already took your car apart.
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October 2023 by Ray Rey
Friendly and fair my only complaint is not being able to schedule service. You just have to drop it off and hope for the best which is hard when you use your truck to make a living.
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October 2023 by Jeanie Byers
Great customer service and very nice people to work with. They replaced our transmission quickly and efficiently. Highly recommend.Service: Transmission
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October 2023 by Jacob Shelton
These guys exceeded expectations in resolving my car issues. Thought it was a transmission problem, turned out it was something in the engine. My car ran better when I got it back and that’s all I can ask for. Prices are fair!Advisors are knowledgeable and were very clear in describing exactly what was wrong and what needed to be done. Definitely recommend bringing the car here if you’re having problems. Might be a wait to get the car back (several days) since they’re super busy, but that’s because they have a good reputation from what I understand.Service: Engine repair
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October 2023 by Sara Carver
Not only were the employees at Cottman’s friendly & accommodating, but they far exceeded my expectations in the time it took to fix the (many) problems I had with my vehicle & the price to do so was far less than anticipated! Thank you, Dan!!Services: Tires
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August 2023 by Albert Edwards
I diagnosed that the dual mass flywheel in my 2009 BMW 328i was causing excessive vibrations and began chattering, knew it was time to get it replaced along with a new clutch & release bearing. Daniel was friendly and worked with me over the phone to get a fair quote on the work needed. Their technicians Mark and Jake took amazing care of my vehicle and ensured it was completed perfectly. Their shop stays busy for good reason, as they turn out top quality work and the team here is very knowledgeable and great to do business with. Highly recommended for any transmission related diagnostic and repair/replacement workService: Transmission
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July 2023 by David Ayres
Friendly, excellent customer service they clearly explained what services were needed and provided an itemized list of priority repairs. They communicated throughout the entire process to make sure everyone was on the same page.Services: Brakes
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June 2023 by William Waun
I've used Cottman's several times and they are always great. I usually deal with Dallas and he's always on top of things. They typically have good availability, get the work done quickly, and always honest and upfront about what is going on. Highly recommended.Services: Exhaust
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June 2023 by Veronica Chandler
When you have to get transmission work, it's NEVER a good experience. You're stressed and paying a boatload of money. That being said, they had to tell me my transmission was shot but told me all my options and made sure I understood. On top of that, they were transparent with the pricing and didn't try to force me into something (like most shops). Not only were they transparent and informative, they were also all super kind! I decided not to get my transmission replaced and they only charged me for the diagnostic (which was only $80). Most diagnostic fees are double that.It DID take a while to get to my car but that's to be expected when they have a full lot of cars. It's first come first serve, which is totally fair and understandable.Overall, a great experience and would recommend for any transmission work!
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May 2023 by Bill Myers
I honestly can’t say ENOUGH great things about the folks here at Cottman. Had to have the transmission replaced in my 2015 GMC Yukon. I’m EXTREMELY happy with the the whole experience at Cottman. I HIGHLY recommend this location..you won’t find nicer people or better customer service.
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April 2023 by Anthony Rutledge
They were awesome all the way around. They had a really quick turn around after I dropped my truck off. They worked with me on the financing and the priced matches the quote that I received from another company. I recommend them to everybody. And they gave me a 3 year warranty.Service: Transmission
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April 2023 by Bryan Hunt
Very happy with my service at Cottman Transmission. Honest and friendly place to have work done to your vehicle. Will certainly continue to take me cars there and would absolutely recommend to friends and family.Service: Transmission
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March 2023 by Jennifer Fraser
Dallas and Cara are phenomenal! They are honest and trustworthy people who went above and beyond for me. They got my car finished as quickly as they could and repaired a leaking axle (that wasn’t caught at the last place my car was at) and changed the spark plugs. I wasn’t financially prepared and they gave me options and a priority list. I felt like they treated me like family vs just a paying client. My car is working great now and I can’t thank them enough. 11/10 recommend.
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March 2023 by Jessica Trader
I thought that my transmission was acting up so I brought it in. I dropped my truck off at 3pm and the parking lot was completely full, I literally took the last parking spot. They do ‘first come, first serve’ so I knew it would be a while before they got to me as I’ve had to wait more than a day at previous mechanics before. To my surprise, they were able to drive my truck and start talking to me ab solutions by 4 the next day and had it ready to pick up by 5. They let me know several things I could do and knew the prices of everything off hand. Even though I was willing to do multiple options available, they stripped away the unnecessary options and explained why it would or wouldn’t benefit me in my case. This made me feel like they weren’t just trying to sell me something. It turned out I just needed transmission fluid and I was on my way. The price was very reasonable and everyone was really friendly and helpful. If I ever do have trouble with my transmission in the future, I’ll be backService: Transmission
