-
October 2023 by Sara Hepke
After boost screwed up we went to cricket and had a great experience
-
October 2023 by Danny An
Would leave 0 stars. On September 2nd morning we went to this store to transfer the phone number. But we ended up having a new phone number and SIM card. Which I understand we should've communicated more. But according to a different branch manager which we got these issues fixed... the sales associate at this location completely lied to us about the fact that we had to wait 30 days in order to cancel the new number and wouldn't be able to transfer the phone number because he wanted the sales and get credit for it. When in actuality we could have gotten this problem fixed right there.. worst part is that we can't even get refunded for the phone line and SIM card that we didn't even use once.... thanks guy for lying to us and taking our money. Definitely not coming back here in the future.
-
July 2023 by Joey Curtis
No help at all. Sons Phone was stolen and went in to get a SIM card replacement to take on vacation later today. Was getting new phone once I landed but they won’t give a SIM card without buying a phone from them they said. 6 years of service and they treat you like this. Switching asap! Avoid avoid avoid!!!
-
February 2023 by Melvin Kent Sowder
Dawn was a lot of help with a difficult situation involving my old phone. I'd definitely recommend him and Cricket wireless.
-
December 2022 by Lauren Ashley
This is a Great Location with Great customer service. Don was very helpful, informative and kind. I would recommend this place to anyone!
-
November 2022 by Gail Rowan
This location always provides excellent customer service. Thanks to Dawn and Danny for going above and beyond to help me with a phone issue. Problem resolved.
-
September 2022 by Angela Durham
Dawn was extremely helpful, kind, courteous with everything going on in the world today people are so rude everywhere. It was very refreshing to have someone as pleasant as Dawn and she was the only one working in the store. I had to wait my turn but it was worth it.
-
September 2022 by Carolyn Ic
Dawn is fantastic and smart, what a pleasure to do business with. Never lose her she is very rare.
-
August 2022 by Sara Ware
Very excellent customer service Dunn was very patient and helpful with the purchase of my new phone. Highly recommend this location! :-)
-
August 2022 by Andrea Aston
Dunn is a super manager, he is very knowledgeable and helpful! Thank you.
-
August 2022 by Jasmine Griffith
I literally just got a phone today and it came with a useless charger that has the same sides on both sides and no charging box (even if it did come with one neither of the sides of the charging chord would fit into it) so I have to figure out a new way to charge my phone.
-
May 2022 by Kimberly Spadafora
Not happy with the phones or service. I have only had this service less than 90 days on three phones and my home wireless service is better. Didn't want these phones that I was told were the latest and greatest! Wanted I Phone. My daughter had her own I phone and she doesn't like the service either. Called corporate several different times and they won't help resolve any issues. Unhappy consumer.
-
April 2022 by robin m
Last Saturday I received the most exceptional customer service ever. I took my phone problems to this Cricket store where Danny/Damien (sorry not sure spelling) and a staff member went above and beyond to help me in my time of cellular crisis. The transaction included dealing with my prior cell service which took more patience than I had. This Cricket location employees were beyond patient and professional in getting to the root of the problem making for the smoothest possible transition.
-
March 2022 by A Cross
They are the best. It's not just one person It's the whole team. In addition (Don) speaks Spanish.I was with another carrier. The plan I signed for promised unlimited.re During the month I apparently ran out of data. I was told that's it. You ran out off data. Cricket all the way. One of the Sweet thing is- all customers are equally treated. Thanks Cricket. What's the name of the Cricket green paint? God bless y'all.
-
September 2021 by Leonard Robinson
melody is the best please for the love of Christ keep her at this location
