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September 2024 by Ehh Ehh
Scammed me out of a 100 dollar amazon giftcard, because the computer gave a invaild code and they told me to contact amazon and what does amazon do tell me the code and receipt is wrong and tell me to contact the store. 🤦♂️
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August 2024 by Luca Cano
card skimmer at this dollar general
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August 2024 by Jim E
I recently visited the Galene Drive Dollar General after more than a month away, and I was genuinely impressed by the transformation. Typically, Dollar General stores can be a bit chaotic, with merchandise blocking aisles and clutter everywhere. However, this location was a pleasant surprise. It was well-lit, clean, and organized—an absolute turnaround from my previous experiences.
The store manager was exceptional. She greeted me warmly and was attentive to every detail, including managing the store’s atmosphere and addressing customer needs. I witnessed her interaction with a group of young boys who came in after school; she addressed them by name and kindly reminded them to leave their backpacks at the door. Her approach was neither aggressive nor condescending—more like a caring figure who knows her community well.
She also made a point to apologize for the air conditioning being out, even though it was not immediately noticeable. My wife visited the store a week later, and the AC issue was still apparent. The manager again offered a respectful apology and used my wife's name, which showed a personal touch and genuine concern.
This store has clearly benefited from a dedicated manager who seems to be making a significant positive impact. It's heartening to see a store like this thriving with customers who were leaving with full bags. However, I do have some concerns about whether upper management will provide the necessary support to maintain this positive momentum. If the manager is not adequately supported, there's a risk the store could revert to its previous state.
I'll definitely consider updating my rating once the AC issue is resolved, as it will be a sign that the store is receiving the support it deserves. In the meantime, I encourage others to visit this store and experience the impressive turnaround for themselves!
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December 2023 by Billy Chansler
Why they allow one lazy employee to both cast a shadow on their really good employees with his terrible attitude while simultaneously killing revenue by routinely closing the store midday with the ridiculous sign on the door “closed for freight in aisle” is a DG Mystery to me.
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December 2023 by Ms. Smith
Been visiting this store the past 2 years and its never hardly open alot of days-I stopped by this location Wednesday and today of this week and they placed a closed sign in front of the door. The only reason they say is because of "Freight"...Like seriously Dollar general need to just close down at this point. Stuff doesnt take a rocket scientist to do
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October 2023 by Mike Huff
Constantly closed. Why can’t get they pay higher wages and get employees to care more or get better employees. I have seen some really crazy stuff happen here from employees to management over the years. It’s 8 and they closed again. Unreliable. Not worth making trip to find it closed again. Or when is open walk thru a mess inside 4 walls. Closed due to freight inside is the excuse.
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June 2023 by l LOVE YAHUAH
This Dollar General is my local store. It has came a long way. I remember the days of backed aisle ways, and not being able to shop freely because of all the clutter of boxes. I can definitely accredit the cleanliness, and tidiness to today’s management. Ms. Birdy and her staff are GREAT. I don’t know how they do it, being so understaffed. They definitely wear many hats. Prior to Ms. Birdy, for a while I stop shopping at this store due to poor management. Accredited to Ms. Birdy, she won me over as a customer to continue shopping at Dollar General once again. I also would like to acknowledge her staff member Marcus. He is always friendly along with Ms. Birdy. Both of them always speak and acknowledge my presence when I walk into the store. The two of them make for a good team and always make my shopping experience pleasant.
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September 2022 by Joseph Annunziata
Good selection and prices.
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July 2022 by Sam H
I entered the store and in less than 30 seconds I was approached by one of the employees asking me if I want something. I said no thanks I just want to see what u have. The guy asked me three times "what do u want". I said I don't need help I am looking but after he asked me again. I told him I am not comfortable being in the store anymore. They assumed I was there to steal even though I stopped at the aluminum foil looking at them "cost 1 dollar for 3". If I want to steal I would be in another isle. Anyway, I walked out of the store and was not able to buy anything. I really needed to buy these bannana bread small baking pans but they did not allow me enough time to even look. I wouldn't recommend this store to anyone. They seem to be very scared of every customer that enters. This is not a good way to run a business. I will never go back in that store ever again.
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February 2022 by Amanda Knox
When did customer service become an option instead of a necessity?? No I do not work for the Dollar General but I have shopped there long enough to know how to load my coupons correctly so that I get the maximum benefit off of them... When I was being checked out today I gave the cashier a tip about how to take the coupons off, so that we wouldn't have a problem at the end. . He wanted to do it his way so I said okay... My total was higher than I thought it was going to be and I proceeded to inspect my receipt before I left the building... Noticing that one coupon did not come off correctly.. when I question said employee about that he said, oh yeah when I rang it up it didn't come off correctly because you must not have cut it right... I couldn't ring it up... This was all new to me. I said well let's void it, and re-ring it with the coupon.. he said no, no,.. I'm not going through that much trouble for $0.50 and I said I'm sorry it's a dollar... He said just take the dollar then.. a manager puts her two cents worth in, saying all that trouble for just a dollar!! I'm sorry but dollars are important to me, I'm glad that the Dollar General employees are paid so well they don't have to worry about a dollar.
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December 2021 by Chris Walden
This place is always a wreck, can't get through the isles, terrible customer service and a lot of out of date items. What is going on here? And alot of this is pre covid? Poorly managed.
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November 2021 by Jennifer Reasor Gilpin
The store is Absolutely a mess!
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September 2021 by Christina Watkins
Nice lady! She is always so nice
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September 2021 by Sandy Thornsbury
The store was very messy.
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September 2021 by Aleks Davis
Tried to go in today at 8:50pm but the doors were locked. Worker told me that she had to close early because she’s “by herself”. The store hours are until 9pm and I only had to get a few things. Very unprofessional and a waste of time.
