“My daughter broker her screen. Made an appointment with assurion and arrived 30 min later. Chris was very professional and knowledgeable. Dropped it off came back an hour later and it was all done. Great Job!”
“I want to update my review because, despite my initial frustration, I truly appreciate the effort to make things right. The owner of Tech Restored reached out with genuine concern, acknowledged the miscommunication and mistakes on both sides, and asked for the chance to fix the situation. I gave them that opportunity, and while the experience started off rocky, the professionalism and care improved significantly, making the overall experience much better than before. I am thankful I trusted them enough to address my concerns, and Tech Restored demonstrated that they stand by their work. Customer service genuinely matters, and I value their willingness to make things right. The owner's taking the time to reach out showed me that this company truly cares about its customers and doing the right thing, even when no one was at fault. Knowing they stood by their word during my visit meant a great deal to me. I wish more businesses were as customer-oriented as they are. They are truly committed to serving the community. Thank you, and excellent job.
I aimed to support small businesses within the community by personally delivering my product to them. Initially, the experience was quite positive; the young man I interacted with demonstrated professionalism, collected the payment, and commenced the installation process while they had possession of my product. I regularly checked for updates, but the process was repeatedly postponed. Ultimately, I received an email informing me that the installation could not be completed.
When I visited to retrieve the product, I was informed that the cover was the wrong plate. I was disappointed, as the parts had never been opened. The product provided an upgrade with a kit, so I knew the plate was the correct one. Having installed them myself on two or three occasions, I was able to verify the correct plate which contradicted their claim.
It would have been preferable if they had been transparent and communicated clearly that the issue was outside their scope or expertise. Instead, their lack of honesty about the reason for the failure was disheartening. I wish them continued success, and if I may offer advice, it would be to prioritize transparency with consumers and clients. Notwithstanding, the employees I interacted with were courteous and professional.”
10AM - 6PM
3315 Preston Hwy, Louisville
Electronics Repair
“From the moment I walked through the door, I was greeted with warmth and professionalism.The service was impeccable, and every staff member went above and beyond to ensure my experience was nothing short of exceptional.The quality of the service exceeded my expectations, and the attention to detail was remarkable.I left feeling not only satisfied with the repair of my unit, but truly delighted.Magnetic tape recorder sets the standard for excellence in its industry.I cannot recommend it highly enough. If you're looking for top-notch service and outstanding quality, look no further than this gem of a business!Keep up with the good work and happy listening!”
“I had 2 phone repairs and at least 2 laptop repairs in the last few years. Their service is excellent and their employees are topnotch.
I trust them implicitly and wouldn't use anyone else for service.”
“ICS has a professional and experienced team. I am the Maintenance Manager for Corydon Machine and Tool and they have repaired things for us for a long time.
Our most recent repair, a CNC lathe manufactured by a now defunct company, was nothing short of amazing! Rich diagnosed the repair quickly and took the affected boards and completely rebuilt them. In a much-appreciated, quick turnaround, the machine is back up and running just like nothing had ever been broken.”
9AM - 5:30PM
3450 Zoneton Rd, Shepherdsville
Electronics Repair
“The BEST and only place in Kentucky to buy or rent an organ. Sales staff are knowledgeable about what they sell and are not pushy. Our church needed a new organ but didnt have alot of money. Mr. Puckett worked with us and delivered a beautiful organ that everyone loves. First Baptist has a new friend and thats Puckett Organ Service.”
“Best customer service in the region and great products! I recently contacted VEI for help with some two way radios and handhelds, and I'm so glad I did. Highly recommend!”
“Great place for cellphone repairs and mobile pouches! Fast service, fair pricing, and very friendly staff. My phone was fixed quickly and works perfectly. They also have a good collection of phone cases and accessories. Highly recommended! The person who works over there his name is KALAM is so friendly and helpful so much.”
“First impressions was a clean storefront and clean inside. The sales associate that helped me was very helpful and friendly! They had the car battery I needed in stock and even offered to install it for me. The Duracell battery I purchased 6 years ago is still running strong so I figured I'd get one for my other vehicle since it needed a new one. I highly recommend Batteries Plus!”
“Very fast and professional. Referred by a friend and they were very fair priced. Shopped around while they fixed. Staff was knowledgeable and helped me a lot. Also got a free tempered glass. Would definitely recommend them.”
“My son called Andy about his Cetus drone that needed some minor (but detailed) repair. It was the 4th business he had called and was delighted when Andy suggested we bring it in for a look. Upon arrival, Andy took the drone immediately back to his workstation and had the loose wire soldered back where it belonged in under 5 minutes. He refused to accept payment, so I’m looking forward to bringing him more jobs I can pay him for in the future!”
“I have found it necessary to use this service twice. I'm 70 and haven't successfully navigated the internet as well as I would like. I've messed up my phone so bad I had to have them rescue me and clean up my mess. Both times they did it without charge and we're so courteous, friends and understanding. I get frustrated with my memory capacity since I survived stage 4 metastatic cance I wasn't expected to survive. My memory and brain function hasn't been the same since that experience and that frustrates me.and that was 2007 through 2010. I retired early even though I'd lost half of my IRA in 2008 while receiving 4 moths of extremely strong chemotherapy. These people don't know my history. Yet they never have charged me for straightening out my phone and teaching me about the device
Thank you so much for this service and the employees that stay ther to take care of individuals loke me. Bless them greatly.”
“Sears is terrible but my tech Donald was awesome! He was fast fixed it without issue, he was very experienced and left the room looking better than it was when he arrived”
“These guys are amazing. Brought my son’s phone in to have the battery replaced. It had a warranty through square trade/allstate who had messed up the claim. Instead of waiting until the claim was fixed to start replacing the battery, he worked on it while I was on the phone getting the claim fixed. I only had to wait another 5 minutes and he was done.”
“My battery in my iPhone was dead. I took it to CPS phone repair, and they had it fixed in less than an hour for a reasonable price. The employee was very nice and answered all my questions. I will go back if I need any other phone repairs”