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September 2024 by Brian Christie
Ray was awesome. Great experience. Highly recommend.
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July 2024 by paul p
Carlos S., came in 20 minutes, 103 degree heat, was super careful and so efficient, great job!
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May 2024 by Becky Conner
Had a flat tire while driving on Gene Snyder, one of their service men came out to change to my spare. He over tightened the bolt which resulted in a $200 bill for me at the Ken Towery to fix. When I called Express, their manager SAM was extremely rude to me and blamed the fault on the tire store that did the repair. AAA uses Express as one of their response companies unfortunately.
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April 2024 by Tracy Smith
Broke down 300niles away from home
Call roadside service and they send an angel named mark
Absolutely amazing kind person
I was in the middle of a full anxiety attack and he was reassuring he was gonna get us safe to a off hiway site and that's what he did
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April 2024 by Traveler
Would like to give a small shout out to ray, went completely above and beyond today. As my plans changed last minute, he was more than willing to assist me without any trouble at all. I’ll never use another tow company in Louisville again. I would give 6 stars if I could. #raysavedtheday
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March 2024 by Adham Mohammad
Great Towing Service. If you’re looking to tow your vehicle they have great rates and great communication with customers.
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January 2024 by LD BG
Called AAA to jump our car at home, and Tim from Express Towing 24 showed up. He was friendly, fast and helpful. Was quite pleased with his service. Recommended.
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December 2023 by Daniel Mooney
Do not I repeat do not use this company unless there is nothing in your vehicle that you want. This tow company has nothing but thieves working for them they towed my vehicle illegally and charged me 1638.00 to get my vehicle back and when I got in they took everything. They took my 700 dollar DVD player my 1000 dollar subwoofer and my 1500 dollar amp. They are such thieves they even took all my change in my center console that I was saving and was about 60 dollars worth of change. I asked them if I could see their camera footage because the guy I spoke with said that's how they picked it up and I told him that he was lying because I was in it the night before. They have a bunch of cameras on the property my vehicle was sitting and so I asked if I could look at the camera footage and was told absolutely not. I will be contacting a lawyer. This company is crooked and nothing but lying thieves.
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October 2023 by Vince Giancola
Quick and easy. Very professional. Good rates
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October 2023 by Joe Kilgore
Terrible workers bad experience all the way around ?
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October 2023 by andrey pernia
Good service
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September 2023 by Russ Salsman
Literally the best towing experience I’ve ever had. They got there super fast andR Mohammad was extremely helpful and polite. Would CERTAINLY use them again.Service: Car towing
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September 2023 by Chris McKenna
This is by far the absolute worst towing company I have ever dealt with. They are pure scammers and will hold your vehicle ransom for lot storage fees. They were supposed to drop me vehicle off for repair on Monday 8/7 when it was picked up but refused to drop it at the overnight drop at neil Huffman. They did not. Instead they took my truck and stored it on their lot. Not for one. Not two. But three nights. They held it for more money for three additional nights and only finally delivered it on Thursday 8/10.When I spoke with the reps at this terrible tow service they were rude and disrespectful every time. I had to threaten legal action and miraculously my truck was finally moved to the repair facility. They have a long history of doing this to usaa customer based on other reviews other people have also posted.This company is anti veteran and military because usaa solely serves military, veterans and their family. Usaa said they plan on having their FIU team place them under investigation because of their scam business practices.Service: Car towing
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July 2023 by Savannah W.
This is a driver a 1:15am on July 4th that cut off and was tailing people all the way down Rangeline Road. One of the drivers for Rescue Rangers was tailed, and then the driver went a round the Rescue Rangers driver, and just is driving reckless. Tried to get ahold of the business no answer. Just proves to be very unprofessional and reckless.
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June 2023 by Joanie L.
Very early this morning I had a tire blow out on the interstate. I called for service & US Towing & Recovery is who came to assist me. THEY WERE EXCELLENT! The service technician ticked off all of the boxes of excellent service: knowledgeable, courteous, he had all the right equipment, & could not have been more helpful. So thankful for their great service. I would highly recommend US Towing & Recovery.
