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April 2024 by Mike Meyer
Alyssa was great. Very professional and very personable. If I could I would give Alyssa 6 stars. Thanks!!
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April 2024 by Katherine Errett
Decent space. $46/month for a 5' x 10' unit. Good security procedures in place, HOWEVER this particular location lacked some security measures. The gates would often be left open when they should automatically close. The automatic doors to the storage buildings were commonly broken, basically allowing anyone to enter. So be cautious if you're on the first floor. Finally, the elevators were out of date and where only updated after someone was trapped inside and the fire department had to come. 3/5 stars.
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March 2024 by William Tabor
Great experience, Smooth transition in ability to obtain storage unit.
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March 2024 by Clay Knuckles
Extremely supportive staff that ended up being very patient for a mishap that happened in one of our units. I won't rent storage anywhere else in Louisville!
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March 2024 by Tammy Bridges
Alyssa was very helpful. Very clean facility!
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March 2024 by scott newton
Friendly, helpful and reasonably priced rates.
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March 2024 by Katie Baxter
I rented a few parking spots at the Blankenbaker location and had a great experience. Misty was extremely helpful!I would 100% rent from here again.
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March 2024 by David Mason
I have rented from Extra Space for going on six years. Always very satisfied with the customer service. Misty does an exceptional job of representing the company. Looks out for both the company and the customer.
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March 2024 by Steve Tong
Spoke to the onsite Manager today regarding the cost of rent. Confirmed that the rate depicted on the Web is an "introductory" rate and will increase (nearly double) after the introductory period of approximately four (4) months. Wanted for folks to be aware of this when selecting a unit to rent.
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March 2024 by Darrin Turpin
Awesome customer service by Pat
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March 2024 by EI EI
Misty is amazing. She is kind, very welcoming and pays great attention to detail. It was such a joy being served by her. And must I add she is very patient, she walked me through the process of transferring my units into one larger one and explained each step and the timeline that would work with my schedule. She answered all my questions. Now I have the one unit that can accommodate all my belongings all in one. Before I had two units since at the time, everything that was large was full so I had to use two separate ones. Thank you very much Misty for your assistance. You are awesome! You are a true example of what it means to be customer centric. You care!
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March 2024 by Nicole D
I had a great experience here. This facility is very clean.
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March 2024 by katie cloninger
Great move in experience, Misty was super helpful and sweet. Highly recommend!!
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January 2024 by Paige Giron
Had a great experience at Extra Space. We used our unit it to store household items while we showed our house and until we were able to move into our new one. The manager was kind and helpful and our unit felt safe and secure. The space was good for the price and the keyless entry to the area was very helpful.
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January 2024 by ERICKA CLEMMONS
Clean storage spaces and easy accessibility. Great place and awesome customer service staff. Made it easy to move in with an unplanned after hours move. Site manager at Jtown area extra space storage extremely helpful! Would definitely recommend this facility.
