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December 2022 by Kenny Trunnell
After reading the reviews now I know why they closed the store to the public can't find good customer service workers anymore.
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December 2021 by Phil Otten
If you are looking to waste a few hours of your life and never get the products you actually desire, this is the spot for you! Absolutely incompetent. Unresponsive.
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December 2020 by Steve ware
Terrible customer service. First guy (David) that I spoke with, was nice enough and helped me find the size. Then suggested I go on the website to order it because it was Abbott the same price. Upon checking the website I found the shipping for 2 screws was $9 and got up to $2052.96. So, I called the store to just have them order it so i can pick it up. Then, the guy i talked to told me it would cost over $10 to have it delivered to the store. After I told him that was still a lot for screws, he just told me "you can check Lowes or something." At which point I hung up.
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December 2020 by Paul Calvert
UNBELIEVABLE HORRIBLE SERVICE. CALLED THEM THIS MORNING AND SHE WAS SO RUDE. TOLD ME BASICALLY TO TAKE A HIKE.. WOW. CUST SERVICE IS ON THE ROCKS AT THE FASTENAL IN HILLVIEW. GO TO LOWES
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December 2019 by Jeremiah Hill
They were able to get the specific hardware i need, and that's good. They told me they would call me when it came in, they did not. When i called them and found out my stuff was in, i went to retrieve it. They just shrugged and told me they must have been busy so they didn't call.
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December 2018 by M F
They dont make any effort to keep anything stocked where i work. If you ask them to bring something new or to stop bringing stuff we dont use, all you get are lame excuses or they just dont do it. Their tools are the worst quality. I wish we used MSC
