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March 2024 by Mark Charles Pugh
Excellent staff truly the best!
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February 2024 by Angel Wolfe
These drivers mark packages as “attempted to deliver” when they never even get close to address. Pay for overnight, Saturday shipping and it takes 3 days plus.
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February 2024 by Fred Harris
Provides all my shipping needs timely, efficiently, and economically. Wouldn't think of using any other shipping service.
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December 2023 by Ty P
Please do not be a new hire an work here !!!!! There seniority there is ridiculous nothing wrong with it... but you want get alot of hours an the management is horrible to new hires pick a different warhouse not this one...Please STAY AWAY!! DRIVER HERE
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October 2023 by Iam He
Customer service was excellent today. The woman behind the counter went above and beyond.She more than lived up to the other positive reviews I read prior to shipping my orders there.I used the other location downtown but this one was by far a more pleasant experience (nothing went terribly at the other location).She deserves a raise & at the very least my thanks.
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October 2023 by Cory Rucket
Marked as attempted to deliver got caught because I have cameras and no one was here
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July 2023 by Ronnie Woodall
Trash, lazy employees. Driver said he Attempted to deliver packages but never got out of his truck I was standing on my front porch and he drives off there is no direct number to this location and all you get is the run around this employee should be fired on the spot and immediately for lying and fellen to do their job. I have it all on video but yet there's nobody to send it to because there's no customer service or any local telephone numbers that you can call complete scam do not use FedEx to ship cost me thousands of dollars for lazy employees
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July 2023 by Larry Peacock
The package was delayed for some reason in Indianapolis on Tuesday, when it was supposed to be delivered. Now it's delayed again in Louisville. The tracking page is saying a delivery attempt was made, but that was a lie. I've been waiting in the living room, gone nowhere all morning, because a signature is required. No one has been here and I have proof because I have security cameras.
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June 2023 by Dennis M.
They say they attempted to deliver this package twice today. Nothing happened.Thierry driver could find the address or Noone was there.They need drivers who can atleast use Google Maps.Lies all day about this shipment.The really weird thing is FedEx delivered 2 other shipment to us there today.
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May 2023 by luckyleolady0803 Lewis
Wasn't able to drop my package there. And the wait was long. Wouldn't go there again.
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May 2023 by Coury Deeb
Horribly organized. Waited forever for a package that I was told was held for me. UPS is better.
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May 2023 by 21 Questions
Great customer service. (Once I found the building hiding)
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March 2023 by Chris Trail
If I could give 0 stars, I WOULD!!! This place is a joke! My package was supposed to be delivered on the 3rd. Every time the driver would come, he wouldn’t knock or anything! It got to the point that I was advised to leave a note on the door with my number so he could call me. Still no package delivered. I had to end up driving all over the place to track down my package because they would not give me the location of the store.
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March 2023 by Kaelynn Wilson
The woman behind the counter is amazing! I have the pleasure of working with her everytime I need to return something and she always goes out of her way to make me feel comfortable and appreciated as a customer! I literally drive 20 mins out of my way to come to this specific location because of her!
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February 2023 by Donghoon Chung
Only 50% chance of getting packages shipped out in time. So disappointed
