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November 2023 by Kiara Drake
Megan and Jessica are horrible managers they are very mean to their employees Purposely getting ppl fired they let ppl steal are phones they know about everything
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October 2023 by John J.
Horrible customer service, the people working at this store always act inconvenienced if you ask them anything. I recently had an issue where they destroyed some of my property and shrugged at me and told me to just complain online if I had an issue with it. The manager was no help, extremely rude, then hung up on me. This place has a 2 on yelp for a reason. It's BAD.
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September 2023 by Alfonso Gomez
They are not careful with the packages, they throw them and they break, that was my case. It is not the first time I have had this terrible experience. It is a garbage service.
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September 2023 by Robert Groves
Just had a driver break into my building to make a delivery
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September 2023 by Derrick Boyd
I got the job. Very organized. Friendly staff and great people to work with. Im a package handler for now.
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April 2023 by Golib Eshkuvvatov
Security is great. Amazing staff!
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April 2023 by Alex Yount
Absolutely terrible. FedEx is the worst. Waited around all day for no one to knock or ring doorbell. CS said it would be delivered on Saturday. Does not get delivered, CS says they don’t deliver on saturdays. So lied to twice. And apparently I cannot go pick up my package. Great. FedEx is a trash company.
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March 2023 by Jennifer F.
Great service yesterday from Ricky and Marilyn! Ricky contacted very early in the day regarding a large print order I had submitted through a business account the night before, and coordinated my order and pickup information. He was able to get my order completed in a very reasonable time. When I came to pick-up, Marilyn was professional and pleasant and even helped me load my car. My printouts were done correctly and packaged very nicely. I'm glad to have such a reliable and easy to use resource for my printing needs locally.
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February 2023 by Catherine L.
paid extra for delivery on Wed. app showed it was in town. came in on my day off just to receive the package that never came. I assumed it would come in the next day since the app said it was on the truck at 5am. yet watched the truck pass by my office 3 times. Two days later no package. so glad I paid the extra $20
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December 2022 by LADY C
They put signs all around town hiring $21.75 looking for employees, but you have to travel 20-30 minutes out of the way just for a two hour training on your first couple of days. I have a large vehicle, PLEASE STOP Baiting and Switching your rate of pay and notify new hires that the actual pay is $17.17 which is fine I guess if I lived closer or had a smaller vehicle, but the rate of pay should be the same. Giving $1 rate increase for a shift differential, or saying it $2 when you work on the weekend, or between certain hours, STILL DOES NOT ADD UP TO $21,75, isn't this against the law, I guess that is why you have to tell people a higher rate to get them hired and now a days people are desperate for jobs, but make it make sense, most of my money would be going towards gas to get back and forth. I wasted a half a tank just to go out to the Plantside Drive location the day before Thanksgiving and the day after (Black Friday) for TWO HOURS EACH DAY, I SHOULD HAVE BEEN ASLEEP, SPENDING TIME WITH FAMILY, OR SHOPPING. What a BIG waste of my time and gas for the okie dokie. Shame, Shame, Shame on you FedEx, I really thought it would have been a great place to work but your new employee spiel is all LIES. JUST TELL THE TRUTH!!!!
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December 2022 by jeff dennis
We'll get your packages to where they need to go, and fast.
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September 2022 by Matthew Trippe
Took off from work to wait for "signature required" package. Got a note on my door saying "we missed you." No one knocked or rang doorbell. Called customer service who said they'd come back that day by 12:15. That didn't happen. Called again and they said I could come pick it up, but wait until they called. No call.
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September 2022 by Rebeckah Fryer
I got the job. Very organized. Friendly staff and great people to work with. Im a package handler for now. Even though advancement is a great possibility, at least you are able to challenge yourself in othwr areas at work....itz that simple... Come and join us....
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September 2022 by Alicia B
Did you know that the workers for fed ex ground are contracted out and that fed ex is very sure to remind them that they are “NOT FEDEX EMPLOYEES”. All while working just as hard as UPS, and making a salary wage so their pay is sometimes more then cut in half!
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August 2022 by J P
I trusted FedEx to deliver a family heirloom with care and they threw it away. This facility “scrapped”(their words) my grandmother’s antique chair and could not locate it after putting it in the dumpster. It took me over a week to get a response and Claims will not reimburse me without an appraisal or receipt. I will never do business with FedEx again!