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February 2024 by dakotah phelps
WORST five below I’ve ever been to!!!! i came on 1/27/2024, around 7, when i went to pay the lady working told me i couldn’t pay bc all i had was cash, she told me yall closed at 7:30 but your hours say 8pm, she laughed in my face when i told her what your hours said!! very rude & disrespectful!! i will never be back, i recommend going to another location!!!!!!
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January 2024 by Shona Casey Sondergeld
Fun place to grab small gifts for my son's good grades!
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January 2024 by Mister South Carolina
One of the newest locations. Very well kept & friendly staff! They actually make you want to come back!
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January 2024 by Griffin Brooks
Staff is rude. I've also seen homless people dress better than the employess.
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January 2024 by Kayla Bee
worst 5 below ever. they close at 9 and immediately when we walked in we were greeted with “we close at 9”. it was 7:55. i would understand if we had walked in at 8:55, but we didn’t and were only in there a max of 10 minutes. as we started shopping around an employee goes to the door and proceeds to lock it and is there not letting anyone in and unlocking it to let people out. as we are heading to check out an employee finally decides to say something only to loudly ask “ CASH OR CARD” and then proceeds to walk back over to the door not doing anything. as we were walking out we were let out by the employee locking the door and she had the rudest look on her face like we were inconveniencing her or something. the dress code is funny because most of the employees are wearing sweatpants and hoodies. we didn’t even realized they worked there until we were ask loudly about cash or card. sad to see this location like this because when it first opened the same employee who was yelling was the one walking around so happy to be there. it’s 3 days till Christmas did they not think they were gonna be busy? this location needs new employees asap this is ridiculous.
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January 2024 by Laura Mahon
Clean store. Lots of fun stuff on the shelves. unfortunately, not everything is 5 and below anymore
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January 2024 by Paul Toebbe
Mostly mass produced junk but occasional fun bargains
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January 2024 by Melissa Matlewski
If only all stores were this clean an stocked. Great place.
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January 2024 by Amanda Monroe
Employees were very friendly and helpful. The store was clean and well stocked. Not sure why this location has so many poor reviews.
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January 2024 by moneh peters
Staff is very rude !!! And have a smart mouth used profanity towards my mom and then I was walking around she said section was closed very rudely and then repeated it when I kept walking. Nothing was stocked up recommend going another location will not return !
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January 2024 by l LOVE YAHUAH
This store is in need of a lot of help from corporate. The ambience of the store is very dark, due to electrical issues(half of the store is lit). There is no music playing in the background throughout the store. The store is half way stocked. It’s just a dull shopping experience with subpar standards. This is the worst “Five Below” I have shopped at in Louisville and the surrounding area. This is very unfortunate, because it is a new store. I was so excited to see that they were coming to the area. I know the store is loosing sales. Please fix these issues “ASAP” I would hate to see this store close down. It’s already giving off those vibes.
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January 2024 by Repair Path
The little girl that's supposed to be a manager had no business closing the store early yesterday like she owns the store. Then wanted to be slick with the door locked talking through the glass. She needs to be demoted, the store lost a lot of money because of that. There were multiple patrons trying to get in.
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January 2024 by Justine Medley
Closer 30 minutes early for what seems to be no reason at all. Worker just stood there looking at us through the door. They are a joke
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December 2023 by Kayla McClain
Went in the other day and it was so cold in the store we couldn't stay and look. I asked the worker if the heat was broken because it was so cold she just ignored me. She was wearing her winter coat and gloves. It was 37 degrees outside and probably 39 in the store. They didn't have much of a selection but I'd give them another try maybe in the spring.
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December 2023 by bryan
As soon as we walked in we were met with dirty shelf’s, messy shelf’s and stains on the floor. We came into five below because my friends and I needed a basketball and a cheap one. We go to this FiveBelow and find the basketballs, I bounce it once and one of the workers comes and says in a rude manner “you need to stop that, can’t be doing all that.” So I let go of the basketball and put it back. Then the same worker comes to my friend and says “you can’t bring outside drinks inside” so what are we supposed to do with our coke bottle? Throw it away? No because they didn’t spend money on it. ALSO, there was no sign at the front door that said “no outside drinks allowed.” This was my 2nd time going to fivebelow and my last.
