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March 2024 by Eugene Shackelford
They have great customer service. Had a associate recommend some shoes I tried them out at work, for about a week, but I couldn't wait to take them off after work. I brought them back the following Saturday and they were so nice and kind about taking them back and recommending a wider shoe now my feet feel great.
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March 2024 by Sheri Hammonds
Our salesman Doug was great and helped me pick out a pair of shoes that I absolutely love!
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March 2024 by Deborah K. Gahan
Fleet Feet stands behind their products!! I bought my 3rd pair of Hokas from Fleet Feet. Never had a problem before but the rubber on the sole of one shoe came loose. Fleet feet replaced them same day, no problem, quick friendly service. My husband and I only buy shoes from this store. Great customer service!!
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March 2024 by Stephanie Obernier
Very helpful and knowledgeable staff!
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March 2024 by Tammy Shoemaker
Great friendly service from a young man from Trinity. He made valid suggestions for my shoes. Service time was immediate. I appreciate it.
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February 2024 by Bill Haefling
A rare combo of technology (foot analysis), product knowledge and human-to-human skills led to a successful shoe selection. I am extremely pleased with my experience and my new shoes. Highly recommend!!!
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February 2024 by Daniel Wilson
Great service and the associate helped me figure out what was best for my situation and found the shoe to meet my needs.
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February 2024 by El Hajj Ahmad
Great place to find the right fit. Workers are nice and will try their best to help you find the right shoes.
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February 2024 by Pat Gray
I was overwhelmed with the technology in my new Garmin watch. Mj, Jesse and manger Erin went above and beyond in helping me . They fixed what I had messed up and gave me steps to keep it that way. They were kind, pateint, fun to work with, and very helpful even though my purchase was over internet. Have always like this store for my shoes. Great place with fantastic staff to shop! Id give em 10 stars on a 5 star scale! Yep that good.
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February 2024 by Benjamin Riley
Great place to get running gear and shoes!
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February 2024 by Susan Jones
Great experience at Fleet Feet St. Matthews! Friendly service, state of the art technology for a proper shoe fitting, good selection and fair prices. Will definitely come back!
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February 2024 by Jennifer Childers
Great place to get quality shoes. Sales associates are very helpful with fit.
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February 2024 by Gabrielle Minar
My doctor recommended FF because I knee replacement surgery and was having some shin issues from returning to exercise regimen. Sam greeted me with a smile. He was knowledgeable and was able to do an analysis, try on shoes and buy them all within 40 minutes. Great place. Can’t wait to enjoy my new shoes.
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February 2024 by Brady Adler
Suzanne was incredibly helpful and quick. I was in and out with a pair of great shoes in no time.
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August 2023 by Jason Vaughn
Very helpful staff. I've been struggling with finding the right running shoe, so I decided to come here to have my foot measured. I wasn't expecting the 3d digital scan.. Wow! what a great tool. Apparently, I've been buying shoes a size too large for years rather than getting a wide size. Pricing on the shoes I'd shopped were the same as any other large stores or websites, so you get better more personal service for the same price! Ditch the Academy, foot lockers, etc.. and check these folks out!
