-
June 2023 by Jackie White
Mary knows shoes; Mary knows feet; and Mary even knows socks. Go to her St Matthews store in Louisville for one of the most satisfying shopping experiences of your life. You can even call and make an appointment because this store has lifelong customers and it can get very busy.
-
April 2023 by Patrick J “Pat” Bowles
Long-time customer here. Footworks is not your average shoe department store. The store carries higher-end, quality footwear, from walking shoes to sandals and hiking boots. Shoes are fitted to both length and width. Mary and her sales staff are well-trained to custom fit your shoes and perhaps fit orthotic inserts, This is a one-to-one, personal experience; you don't shop an aisle of boxes. Stock is accessed by only the staff, so the store stays clean and tidy.I'm always very well satisfied with my shoes. I highly recommend this Footworks. .
-
April 2023 by Brian Taylor
Consummate professionals that work hard to understand your needs and offer solutions. Very friendly, home-like atmosphere. Mary, Carol, and Jason are like family and they treat their customers like family. Highly recommend!
-
April 2023 by Glisseal !
We been buying shoes here for 15‐20 years and have always be very satisfied with the shoes and service!
-
March 2023 by Evelyn England
Love this store!!! The employees are totally knowledgeable and at your service. Jason showed me several pairs of shoes the fit my feet appropriately and insured my student was on point. And the icing on the cake was they were half price. He made sure I received great shops and watched out for my wallet. He was super. I am a customer for life!
-
March 2023 by barbara gutowski
I had the most amazing service and experience. The person who waited on me really worked to fit me into the right shoe for me. She spent over an hour with me and gave me some great info. I will MOST DEFINITELY be a returning customer. Great service and great price. Highly recommend!
-
September 2022 by Alicia B.
I needed new shoes badly. This place came highly recommended by my coworkers. It's a beautiful store and I was greeted with a smile. Mary was who helped me. She was wonderful! Very knowledgeable and after measuring my feet she found a few pairs for me to try. I had a hard time deciding because they all felt like I was walking on air. Finally decided on two pairs. I've only had one pair on for a few hours but I can already tell a difference. My point being Mary knew what MY feet needed and knew exactly which pairs were for me. Again, very knowledgeable. I would definitely recommend them and to make an appointment!
-
August 2022 by Taylor Geist
The staff is so amazingly nice and they have a great selection of shoes,it also helps when your grandma is friends with most of the staff, so you know what to talk about!
-
July 2022 by Chris Niblock
Have been buying shoes from Footworks for around 20 years. They take their time fitting me, answering questions I have and making sure I am in the best shoe for me.
-
June 2022 by Christine Horton
This is the place where I got what I call my "magic shoes" No more pain!Before: ? After: ?
-
May 2022 by Jason H
Very friendly staff. Called ahead to see if they had the sneaker I wanted. Didn't arrive until they were closing, but the gentleman was on the lookout for me and held the door until I arrived.Great shoe selection also.
-
April 2022 by Sarah Ferrell
The very best service I have ever gotten when buying shoes! I am a customer for life!
-
March 2022 by John M.
Been a customer for 15 years plus. Terrible customer service today. Bought shoes anyway. When I decided to return the shoes and explained why I was doing so the owner couldn't have cared less. She just said sorry and walked to the back while an employee to completed the return.
-
November 2021 by Molly Woedl
The staff is the best. My feet are so thankful.?
-
September 2021 by Stacy Hoffman Shartzer
Great service! I have very complicated feet. Recent foot surgery on one. The sweet lady (I can’t remember her name.. sorry) she worked with me till we found 2 perfect pairs of shoes. If I wasn’t comfortable we moved to what felt right and one that I felt confident walking in. Thanks so much!!
