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February 2024 by Brett
Amazing customer service and Kyle went above and beyond to help me. The only nursery in Louisville I will do business with!
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November 2023 by Colleen E.
We we're looking for some pretty fast growing trees. The staff was friendly & knowledgeable. They walked the property making suggestions & helped us with the perfect selection. I believe they were priced reasonably for the quality.
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October 2023 by Carol M.
Always friendly and well stocked, helpful with plant identification and issues with plants and shrubs. Nice selection. Good prices
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October 2023 by Amy Cherrie
Best nursery, garden and landscaping company in Louisville by a lot! Employees are friendly, knowledgeable and very good at what they do. This is my go-to place. Thank you Kyle for putting up with me and my dumb questions:)
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September 2023 by Katie Sawayda
The staff were extremely helpful in finding plants that suit my garden area. Very pleased!
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August 2023 by Wally O.
Wow! This location was stocked to the hilt and service was great. They were very helpful in helping me find the plants I was looking for. The inside of the store was fully stocked with tools, gloves, chimes, etc. I will definitely be back for my gardening needs. The staff was also very friendly, courteous, and knowledgeable. Keep up the good work!
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July 2023 by Kearra Clayton
Nice selection just a bit costly
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June 2023 by Eugenia Scott
My first visit to Frank Otto Nursery... Friendly and helpful staff. Young Man took time to show me a couple of products. Didn't rush me. Listened to what I was trying to do to my backyard. I took his suggestion. Great selection of plants and garden supplies. Yes, I spent some $$s ?
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June 2023 by Eugenia S
My first visit to Frank Otto Nursery... Friendly and helpful staff. Young Man took time to show me a couple of products. Didn't rush me. Listened to what I was trying to do to my backyard. I took his suggestion. Great selection of plants and garden supplies. Yes, I spent some $$s ?
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May 2023 by Sue ODaniel
They always have a great selection of plants and are very helpful.
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May 2023 by Julie D.
They work with you to find the right plant or tree and offer delivery service. Very impressed! Shop local!
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May 2023 by Sandra K.
GO TO FRANK OTTE NURSERY AND GARDEN CENTER LOCATED AT 2930 BARDSTOWN RD. LOUISVILLE, KY. Skip the rude and limited service at the Frank Otte Nursery in Middletown, KY. We had received a gift card from a dear friend after my mother-n-law had passed away. Usually going to a garden center is such a fun and relaxing outing. The Middletown location has very poor customer service. The lady stated they were too short staffed to go see how much the trees without prices cost. We took pictures of the trees to have her look up the prices. The woman began a long conversation on the phone (with a vendor) while looking up the prices of the trees. We said "Forget the trees. We will just buy enough to use our gift card." We returned with several plants and then she started talking to her co-workers about a speaking engagement she needed to leave early to attend. The lady then tells us she must call the other Frank Otte Nursery to check the amount on the card. She read the card number wrong and then proceeded to tell us that the $75.00 gift card had a zero balance. This was untrue! We went to the Frank Otte Nursery on Bardstown Rd., spent more than double the amount of the gift card and had a lovely experience!!
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April 2023 by Abigail
Beautiful quality gardeners paradise. The custom service is amazing, facility is surprisingly clean considering the inside-outside environment. They have everything you might need, for example ~☆~ seeds, pots, decorative rocks, great perinatal selection, trees, shrubs, and even bulk mulch of all kinds. Try them out yourself!
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April 2023 by Jim Smith
Best selection of landscape rocks/pebbles, aggregate pavers, yard ornaments and trees/bushes in Kentuckiana. Staff are always polite, helpful and professional. Some items on order, not in stock yet. Plenty of parking and wide selection of yard and garden products/plants.
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September 2022 by Daniel Bruening
First time shopping at this location. Great service, selection, and nice plants. The Home Depot is closer, but I'll be shopping here instead of the HD Garden Center going forward.
