GameStop

Most Recent Comments

• March 2025 by Noel Lacruze
  2 of the customers walked in there as I came in and he did not want to help at all. I was picking up a pre-order. We was black he's very racist
• March 2025 by Brina Rodrigo
  Someone keeps answering the phone says, Gamestop Hold ,then never returns to the phone. No wonder why gamestop is going out of business. Just ordered an X box from Walmart. This place sucks!
• March 2025 by Girly Popss
  This store is clenched and smells like grease
• March 2025 by Slayyys Dayyys
  Worst experience ever the lady or man or whatever it was kept putting my mom on hold for 30 minutes so while my mom was waiting in the car me and my dad go into the gamestop and we Overhear the person at the desk talking to her boss on the phone and we hear her say that *my moms name* keeps calling over and over and that my mom cussed her out and yelled at her for the past 30 minutes..(obviously my mom didnt cuss her out and we were with her while she was on hold) little did she know me and my dad were in the store listening to her tell her fake story,
  Anyways this place sucks and the lady or man at the desk is clenched as hell
• February 2025 by Kristen
  Great experience. Had what we were looking for and a big clearance section
• January 2025 by Smiley L
  Disappointed. Since William left they don't seem to know what end is up.
  Had to go to another store
• January 2025 by Kimberly Townsend
  One of the few places I can still get the Sims 4 for PS4!!
• December 2024 by Eva Freeze
  TLDR they don't clean the used products they resell or make sure they work and their employees are horrendous.
  
  I don't think you could hire more socially incapable employees if you tried- they have zero customer service skills and are out right rude. I was sold faulty items (at another location) and brought them back same day to the one closer to me. I was met with eye rolls, passive aggressive attitude and condescending remarks. When I walked in I politely greeted them and was ignored despite them seeing and hearing me and two of them standing there doing nothing. Sorry to bother you while you get paid to ruin the brand of the company you work for.
  
  I was sold a brand new pro controller here a couple years ago that was clearly used when I opened it- covered in funk (was told then that the employees take them home and try them out as if that was supposed to make it better than some random dude was using my products then selling them as new). This time, one of the controllers I was returning from another store was declared used but was also covered in funk and an actual bug crawled out - so they don't clean them- and the other one I bought at the same time had a broken headphones jack.
  
  If you cant even pretend to be a decent person while doing a customer service job, I am not sure where you will fit in society but for the sake of customers and the brands you damage, I hope you find something else to do in life. You act like I inconvenienced you while I was the one who had their time wasted. The proper response is "I apologize (on behalf of the company who pays me) for your inconvenience". The manager from the other store I spoke with was equally rude (though the salesman from earlier was polite- but did mention his boss was going to show up and yell at him for not getting enough done). Is this a domino affect of middle managers passing down bad behavior down the line to where the employees pass it on to customers? Because it's common here- aside from the one decent guy I encountered who vented about his mistreatment. Do better gamestop, for the sake of anyone else who still spends their money with you. I'll be shopping with target who I took my refunded money to, who had better deals and better and cheaper warranties (2 year warranty for 6 dollars compared to a 1 year warranty for 9 dollars).
• December 2024 by Johnetta Carr
  Zack has the best customer service.
  Zack's knowledge of gaming products and kindness made my experience great 😃 the store was also cleaned and organized.
• November 2024 by robert foster
  They told me they had a game I wanted and I said I was on my way soon ass I get up there they close at 5pm and open back up at 6pm he basically set me up so he can take the only copy home
• October 2024 by sia bakshi
  This is the worst gamestop i’ve ever been too. I went to buy a game and it wasn’t even on the shelves even though it was out. They also wouldn’t give me a launch reward with the game because I didn’t preorder. I understand policy, but I have literally always gotten this prize if I buy the game the day it comes out, for every switch game I’ve ever purchased. They wouldn’t even help me as to if I could get one somewhere else. Even if you’re a university student please don’t go here it’s terrible. I’m never coming back, this is the worst Gamestop on the planet and corporate needs to shut this branch down.
• October 2024 by Daredevil
  I drove down here to get a game around 7:10 pm and there was a sign on the door saying "on break be back @ 7:50" the store closes at 8
• September 2024 by Wayne “Big Tilly” Tillman
  Great place to pick up something for my granddaughter
• July 2024 by Robert S
  Worst experience I ever had calling a store. They kept putting me on hold. So I then drove up there to see if anyone was in the store. I didn’t see anyone go in or out for 30 min so I called again and got put on hold again for 30 min then decided to just give up. Poor and worst customer service I’ve ever experienced.
• May 2024 by Josh Kustes
  This is one of the better GameStop locations. If you want to read something on a box nowadays, though they will hold it with two hands for dear life because so many people have ran out of their store with stuff. Now that’s sad but other than that, they’re very helpful besides the one bigger guy that works there he knows nothing about sports games or games in general, but I’m not gonna give anything short of five stars because of the other guy that has taken care of me many times and helped me find many things I needed for my PlayStation five. Also I wish somebody would’ve told me about the show 24. This game is heat.!!! Thankfully there was a customer inside the store that had played it and reassured me that it was a good game and so far it has been a great game!!