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January 2024 by Trisha L.
Mike was great and tried to help me with a return that was too old to return and I got it for Christmas. Lol! Anyway while I was waiting for him to help someone I found some cool stuff that is still great and was worth the money. Thanks for the help and it was great to see a really good selection of toys, clothes and board games at reasonable prices!
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November 2023 by Gleivis Pozo
I really recommend this place, the store manager is very patient and kind and the service is so perfect, in total I rate this place a 5 star
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September 2023 by Keeva Montgomery
Great experience, Leo explained to me everything I needed to know about the product I purchased. My daughter is loving her switch.
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September 2023 by Tim G (ExposedComic)
They no longer match their website pricing.
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July 2023 by Victor Guetig
I'd love to be able to write a review about this place but they really seem to have some kind of problem with allowing customers to enter.A week ago I arrived at 6:15 to meet a sign that said closing occurs at 7:00, and a large metal locked gate and lights off.Today, at 1:30, the signage was replaced with a scrap sheet of paper with handwritten pen 'be back in a few minutes.'After a half hour, I have determined that I do not have the same definition of 'a few minutes' that GameStop does.Sorry I tried to shop here.I didn't realize my money was no good.
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December 2022 by Tracey Mannell
Very friendly staff and great customer service. One of the best GameStops in louisville. I highly recommend
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December 2022 by Michael Heady
Employees are super friendly and helpful
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December 2022 by Jeff Layton
First time at this location, needed to renew my membership and pick up Legend of Zelda. The staff was helpful and courteous!
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January 2022 by Michael Cook
This is my home gamestop I never go to any other because customer service is st a all time high at this one even when we moved to Indiana always came back to this one
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December 2021 by J
Suffered through deliberate incompetence by store management during high-visibility console releases over Black Friday.Employees chose to not disclose the quantity of consoles to the over 70 people waiting in line, leading to elderly and immune-compromised customers standing over an hour in freezing weather out of pure speculation they may be able to purchase a console.When prompted for details or an explanation regarding how consoles would be allocated to the line of consumers in front of them, the employees provided none. For such a high-vis and public event, this store fumbled an opportunity to impress the public, and instead represented why GameStop is a dying business.
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December 2021 by Dave
Friendly and helpful! They went the extra steps to try and find what I'm looking for.
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November 2021 by Xander Wolf
Always friendly and very helpful.
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August 2021 by Dwight Cummins (Severiously)
Always a great selection of games and gift cards and collectables.
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April 2021 by Mindy “MINDY LOO” Ingold
They don't have any ps4 remotes in stock.. NONE USED OR NEW
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March 2021 by Aktivatd XBL
Very helpful